Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Preference
Timeline

NIMISH PARAMATTATHIL MATHEW

KITCHENER,ON

Summary

Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.

Overview

8
8
years of professional experience

Work History

Uber Driver

Uber
07.2023 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.

Forklift Operator

Flanagan Foodservice
05.2023 - 07.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Minimized product damage through careful maneuvering and transporting of fragile items.

Sales Manager

Maieco Resins And Chemicals
01.2019 - 10.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Assistant Manager(Digital Sales)

Kotak Mahindra Bank
07.2016 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

MBA - Marketing And HR

Bangalore University, Bangalore,India
06.2016

Bachelor of Engineering - Civil

Anna University, Chennai,India
04.2013

Skills

  • Time Management
  • Defensive Driving
  • Passenger Safety
  • Effective communication skills
  • Traffic Laws and Regulations

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Full Professional

Certification

  • AZ License with US Visa

Work Preference

Work Type

Full Time

Timeline

Uber Driver - Uber
07.2023 - Current
Forklift Operator - Flanagan Foodservice
05.2023 - 07.2023
Sales Manager - Maieco Resins And Chemicals
01.2019 - 10.2022
Assistant Manager(Digital Sales) - Kotak Mahindra Bank
07.2016 - 12.2018
Bangalore University - MBA, Marketing And HR
Anna University - Bachelor of Engineering, Civil

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NIMISH PARAMATTATHIL MATHEW