HIGHLIGHTS OF QUALIFICATIONS
-Highly skilled in research; gathering, organizing and reporting data; setting
up and maintaining electronic / hard copy file systems, preparing /
formatting statistical reports, correspondence, presentations, statements
-Advanced verbal and written communication skills including the ability to
discuss, clarify and explain complex information and prepare clear and
concise reports, correspondence, charts, tables and statements
- Dependable, reliable, flexible, adaptable, willing to work evenings, nights
and weekends
- Proven abilities in conflict resolution; able to effectively de-escalate and
diffuse potentially volatile situations
- Well organized; able to prioritize multiple conflicting tasks to meet
deadlines under pressure and maintain attention to detail in a high
volume, high stress environment
- Cooperative team player with the ability to take initiative and work
independently with minimal supervision
- Exceptional interpersonal skills; able to establish rapport and maintain
effective working relationships with all levels of staff
- Ensure quality control for variety of documents, including responses to
requests / information disclosures
Patient Management
Client Services
Project Management
Coordinated and maintained complex records