I am resourceful, self- motivated, hardworking and confident. I also work with less supervision and a target - driven young enthusiastic person who believes dutiful service has payoffs that transcend material rewards.
Hi, I’m
Nimatu Issah
Montreal,QC
Summary
Overview
16
years of professional experience
Work History
Darlingtek Enterprise
Sale Manager
06.2018 - 11.2024
Job overview
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Quality First Ghana
General Work
09.2013 - 08.2016
Job overview
- Inventory Taking
- Taking orders and Distribution of packages
- Conducted regular equipment maintenance, preventing unexpected downtime.
- Fostered positive team environment, leading to increased productivity and morale.
- Implemented waste reduction program that also improved cost efficiency.
St. Charles Hotel
Receptionist /Housekeeping Cleaner
08.2008 - 09.2012
Job overview
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Tamale PolytechnicTamale, Ghana
Higher National Diploma (HND) from Business Accountancy
06.2012
University Overview
Damongo Senior High SchoolDamongo, Ghana
West Africa Senior High Certificate (WASC) from Business
06.2008
University Overview
Skills
- Team work
- Analytical and Problem-solving
- Microsoft Office
- Report writing
- Customer and client relations
- Verbal and written communication
- Data entry
- Telephone skills
- Organization skills
- Time management
Languages
English
Full Professional
Timeline
Sale Manager
Darlingtek Enterprise
06.2018 - 11.2024
General Work
Quality First Ghana
09.2013 - 08.2016
Receptionist /Housekeeping Cleaner
St. Charles Hotel
08.2008 - 09.2012
Tamale Polytechnic
Higher National Diploma (HND) from Business Accountancy
Damongo Senior High School
West Africa Senior High Certificate (WASC) from Business
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