Summary
Overview
Work History
Education
Skills
Accomplishments
Career Highlights
Languages
Certification
Timeline
Generic

Nimashi Subhasingha

Windsor,Canada

Summary

An analytical and results-driven professional with over 4 years of experience as a Business Analyst and 5 years of overall experience across business analysis, project coordination, and risk management. Proven expertise in requirement gathering, project planning, and client engagement. Adept at conducting user acceptance testing and providing comprehensive training and support to ensure successful software adoption.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Analyst / Product Specialist

KandySoft Global Corporation
09.2022 - Current
  • Spearheaded the development of PM Hub Wealth (a revenue management system for AFSL holders) and PM Hub PM (a practice management system), ensuring alignment with business and client needs.
  • Acted as the product specialist, working closely with clients to gather requirements, define specifications, and lead project planning efforts.
  • Priortised tasks and feature development based on business goals, client requirements, and market trends, ensuring optimal system enhancements and modifications.
  • Designed and conducted user acceptance testing (UAT) to validate system functionality before deployment.
  • Led system improvements, identifying areas for enhancement and implementing new features to streamline operations and enhance user experience.
  • Managed customer support operations, overseeing issue resolution, improving response times, and ensuring a high level of client satisfaction.
  • Trained and mentored new Business Analysts, enhancing their understanding of requirement gathering, documentation, and client interactions.
  • Contributed to the marketing and management of products, participating in strategy discussions, creating product demos, and supporting market positioning efforts.
  • Acted as the primary liaison between clients and the development team, ensuring smooth communication and the successful implementation of client-specific solutions.
  • Delivered product training sessions and demos to facilitate smooth client adoption.

Trainee Business Systems Implementation Specialist

KandySoft New Zealand (Pvt) Ltd.
10.2020 - 08.2022
  • Implemented and customized the Cerebiz Integrator to improve client business operations.
  • Supported customers by resolving technical issues and enhancing user experience.
  • Assisted in testing and analysing applications, ensuring optimal performance.
  • Conducted requirement gathering and collaborated with stakeholders for new applications.
  • Led user acceptance testing (UAT) to ensure systems met business needs.

Project Coordinator

World Mosquito Program
01.2020 - 09.2020
  • Coordinated community and stakeholder engagement activities, enhancing project outreach.
  • Mapped local suppliers and designers, overseeing the production of communication materials.
  • Planned and evaluated events, ensuring alignment with project goals.
  • Trained project teams and external providers on best practices for community engagement.
  • Created content for newsletters, brochures, and social media campaigns.

Intern – Enterprise Risk & Information Security Division

Mobitel (Pvt) Ltd.
06.2019 - 11.2019
  • Conducted internal audits of subsidiaries, focusing on financial accuracy and compliance.
  • Verified petty cash payments, lease rental payments, and corporate debtors in the ERP system.
  • Reviewed operations at Mobitel branches/outlets and conducted fixed assets verification.

Education

Postgraduate Diploma - Data Analytics for Business

St. Clair College
Windsor, ON
04.2025

BBA - Finance

University of Colombo
Colombo, Sri Lanka
12.2019

Advanced Diploma - English

English Language Teaching Unit, Wayamba University of Sri Lanka
Sri Lanka
12.2015

Skills

  • Requirements Gathering and Analysis
  • Data Analysis (Excel, SQL, Power BI, Python)
  • Process Improvement
  • Stakeholder Engagement and Communication
  • Project Management (Agile, Waterfall)
  • Business Process Modelling (BPM)
  • Product Management
  • Functional Documentation
  • Customer Support
  • Training & Upskilling
  • Collaborative Problem Solving
  • Financial Analysis
  • Social Media Communications
  • Risk Analysis and Mitigation
  • Functional Testing
  • Strategic Planning
  • Machine & Deep Learning Fundamentals
  • Data Visualization
  • Microsoft Office Suite
  • Microsoft Excel mastery
  • User Acceptance Testing

Accomplishments

  • Designed a revenue management solution for AFSL Holders in Australia, resulting in cost savings for advisers and top management.
  • Coordinated cross-functional teams and provided business analysis for 4 projects.

Career Highlights

  • Led the development of PM Hub Wealth & PM Hub PM – Spearheaded requirement gathering, project planning, and implementation for a revenue management system and a practice management system for AFSL holders and accounting practices in Australia.
  • Acted as a Product Specialist & Client Liaison – Worked closely with clients to understand needs, translate requirements into technical specifications, and deliver tailored solutions. Conducted training and demos to ensure seamless system adoption.
  • Streamlined Data Migration from MYOB AE to PM Hub – Led the successful migration of client data, including active clients, employees, WIP, and debtors, ensuring data integrity and system alignment.
  • Experienced in Stakeholder & Cross-Functional Team Coordination – Collaborated with development, QA, and implementation teams to ensure project success, maintaining clear communication between clients and technical teams.
  • Project Coordination & Marketing Analysis – Led engagement activities and social media analysis for a global health initiative, enhancing campaign effectiveness and stakeholder reach.

Languages

English
Full Professional

Certification

  • Passed Finalist, Association of Accounting Technicians of Sri Lanka - January 2012 – June 2013
  • Advanced Diploma in Accounting & Business, ACCA -Association of Chartered Certified Accountants

Timeline

Business Analyst / Product Specialist

KandySoft Global Corporation
09.2022 - Current

Trainee Business Systems Implementation Specialist

KandySoft New Zealand (Pvt) Ltd.
10.2020 - 08.2022

Project Coordinator

World Mosquito Program
01.2020 - 09.2020

Intern – Enterprise Risk & Information Security Division

Mobitel (Pvt) Ltd.
06.2019 - 11.2019

Postgraduate Diploma - Data Analytics for Business

St. Clair College

BBA - Finance

University of Colombo

Advanced Diploma - English

English Language Teaching Unit, Wayamba University of Sri Lanka

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