Nima Rezaei
Richmond Hill,Ontario
Summary
Client-focused Sales Representative offering 15 years of providing top-notch solutions to customers. A driven professional with the understanding that great service results in lasting client relationships.
Versatile and skilled professional with a unique blend of sales advisory, marketing, customer service, and technical expertise.
Dedicated to delivering exceptional customer experiences and driving business growth through strategic sales and marketing initiatives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Manager
ROOK RENO
02.2021 - Current
- Successfully managed a high-performing sales team, overseeing the sales process from lead generation to closing for high-end kitchen cabinet and renovation projects.
- Consistently exceeded sales targets, with sales volume exceeding $3 million annually.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Provided personalized service to clients, guiding them through the selection process and offering expert advice on kitchen cabinet and renovation options.
- Generated leads through networking, referrals, and participation in industry events.
- Negotiated contracts and pricing agreements to maximize profitability while meeting customer budgetary requirements.
- Maintained accurate records of sales activities, including customer interactions, quotations, and project details.
- Cultivated and maintained strong relationships with key clients, architects, contractors, and interior designers.
- Collaborated with the design and operations teams to deliver exceptional customer experiences and ensure projects were completed on time and within budget.
Marketing Specialist
Krystal Resin
01.2019 - 02.2021
- Successfully marketed and sold over $1 million worth of resin and art materials annually through various channels, including social media platforms and e-commerce websites.
- Developed and implemented marketing strategies to promote products and drive sales, resulting in consistent revenue growth and market expansion.
- Managed social media accounts, creating engaging content to attract and retain customers, and responding promptly to inquiries and feedback to ensure a positive customer experience.
- Utilized data analytics and market research to identify new market opportunities and target demographics, leading to increased sales and brand awareness.
- Collaborated with cross-functional teams, including product development and customer service, to improve product offerings and address customer needs effectively.
- Maintained accurate records of sales activities, including customer interactions, sales transactions, and inventory levels.
Special Design Engineering Team Lead
Teknion
04.2012 - 03.2019
- Lead a team of design engineers in developing innovative and functional office furniture designs and layouts tailored to client needs.
- Collaborated closely with sales and marketing teams to understand client requirements and translate them into actionable design plans.
- Provided technical support to customers, addressing inquiries, troubleshooting issues, and ensuring satisfaction throughout the design and implementation process.
- Utilized CAD software to create detailed drawings, renderings, and prototypes of office furniture and spatial layouts.
- Managed multiple projects simultaneously, adhering to project timelines and budget constraints while maintaining a high level of quality and craftsmanship.
- Conducted research on industry trends, materials, and manufacturing processes to continually improve product offerings and stay ahead of the competition.
Cabinet Designer, CAD Designer and Sales
Deco Panel
03.2008 - 03.2012
- Collaborated with clients to understand their needs and preferences, translating concepts into detailed cabinet designs using AutoCAD, SketchUp, and 2020 design software.
- Created photorealistic 3D renderings of commercial and residential display cabinets, providing clients with a clear visualization of the final product.
- Utilized technical expertise to ensure designs met structural and functional requirements while maintaining aesthetic appeal.
- Acted as a trusted advisor to clients, offering expert guidance on materials, finishes, and hardware options to enhance the overall design.
- Managed the sales process from initial consultation to project completion, exceeding sales targets and driving revenue growth.
- Cultivated strong relationships with builders, architects, interior designers, and homeowners to generate new business opportunities and expand the client base.
Sales Advisor
Petra Motor
06.2003 - 03.2008
- Demonstrated expertise in selling both new and used cars and jet skis, assisting customers in making informed purchasing decisions based on their needs and preferences.
- Provided personalized guidance and recommendations to customers, highlighting the features, benefits, and performance characteristics of various vehicles.
- Built and maintained strong relationships with clients, fostering trust and loyalty through transparent communication and attentive service.
- Conducted thorough product demonstrations and test drives to showcase vehicle capabilities and ensure customer satisfaction.
- Negotiated pricing, financing options, and trade-in values to facilitate successful sales transactions and meet customer budgetary requirements.
- Collaborated with dealership staff and management to coordinate vehicle deliveries, inspections, and paperwork processing, ensuring a seamless customer experience.
Education
Professional Development Program For Engineers - Design
TDSB
Toronto, Canada2013
Bachelor of Science - Mechanical Engineering
Tehran Markaz
Tehran10.2005
Skills
- Sales advisory and marketing expertise, with a focus on driving business growth and increasing revenue
- Strong customer service skills, with a dedication to delivering exceptional experiences and building long-term relationships
- Strong sales and negotiation skills, with a proven track record of exceeding sales targets and delivering exceptional customer service
- Extensive product knowledge in both cabinetry and automotive industries, with a focus on understanding customer needs and preferences
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Results-oriented and adaptable, with a passion for innovation and continuous improvement
Certification
OMVIC in Progress
Timeline
Sales Manager
ROOK RENO
02.2021 - Current
Marketing Specialist
Krystal Resin
01.2019 - 02.2021
Special Design Engineering Team Lead
Teknion
04.2012 - 03.2019
Cabinet Designer, CAD Designer and Sales
Deco Panel
03.2008 - 03.2012
Sales Advisor
Petra Motor
06.2003 - 03.2008
Professional Development Program For Engineers - Design
TDSB
Bachelor of Science - Mechanical Engineering
Tehran Markaz
Similar Profiles
Nicole DymerskiNicole Dymerski
Barista at Rook CoffeeBarista at Rook Coffee
Shahid HussainShahid Hussain
Head Baker at Brighton rook restaurant and bakeryHead Baker at Brighton rook restaurant and bakery
Cristina SweetCristina Sweet
Assistant Store Manager at Rook Coffee RoastersAssistant Store Manager at Rook Coffee Roasters