Abdiazia Dirie
Toronto,ONTARIO
Summary
Experienced warehouse operator with a solid background in logistics, inventory management, and efficient workflow processes. Holds a valid G license and is eager to leverage strong organizational skills, attention to detail, and customer service experience in transitioning to a role within the rental car industry. Known for reliability, teamwork, and adaptability in fast-paced environments, with a commitment to delivering top-notch service and optimizing operational efficiency.
Overview
5
5
years of professional experience
Work History
Dispatcher(Logistics)
Onstaff Employment Agency
Toronto, Canada
05.2018 - 03.2023
- Scheduling and coordinating shipments with drivers and customers
- Ensuring that the right truck is assigned to the right shipment, and that the shipment is delivered on time
- Managing driver schedules, ensuring that drivers have adequate time to rest and that they are able to deliver shipments on time
- Monitor shipment by tracking the progress of shipments in real-time, ensuring that they are on schedule and making adjustments as needed
Customer Service
ATS Warehouse
Toronto, Canada
05.2018 - 03.2023
- Safely and efficiently loaded, unloaded, and stacked goods to maximize storage capacity
- Demonstrated attention to detail and ensure accuracy in packing and preparing shipments
- Collaborated with team members to meet deadlines and maintain a clean and organized warehouse environment Customer Service Representative
Customer Service
Lavallife
Toronto, Canada
05.2018 - 03.2023
- Responded to customer inquiries via phone, email, and in-person, providing timely and effective solutions to their concerns
- Utilized strong communication and problem-solving skills to resolve customer complaints and improve overall customer satisfaction
- Worked effectively in a team environment to achieve sales goals and promote a positive customer experience
Education
Certificate - Office Management
Humber College
Toronto, ONSkills
- Verbal communication
- Written communication
- Organizational skills
- Task management
- Prioritization
- Shipment processing
- Labelling
- Packing
- Order verification
- Safety protocols
- Safety guidelines
- Delivery support
References
References available upon request.
Timeline
Dispatcher(Logistics)
Onstaff Employment Agency
05.2018 - 03.2023
Customer Service
ATS Warehouse
05.2018 - 03.2023
Customer Service
Lavallife
05.2018 - 03.2023
Certificate - Office Management
Humber College
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