Niloofar Ejraei
London,ON
Summary
Reliable and motivated retail associate with experience in customer service and merchandising. Skilled at organizing products, creating clean and attractive displays, and keeping inventory stocked and accurate. Strong communicator who enjoys helping customers and working in a team environment. Quick to learn new tasks, adaptable in fast-paced settings, and committed to maintaining a safe and organized workspace.
Overview
5
5
years of professional experience
Work History
Server/Hostess
Honar Cafe
Tehran, Iran
08.2022 - 05.2024
- Greeted and seated guests while maintaining a welcoming atmosphere.
- Took and delivered orders accurately
- Managed reservations and coordinated seating to maximize efficiency.
- Maintained cleanliness and organization of dining areas.
- Resolved customer concerns calmly and professionally.
Retail Sales Associate
Zeytoon Clothing Shop
Tehran, Iran
09.2019 - 12.2020
- Assisted customers with finding products, ensuring a positive shopping experience.
- Organized clothing displays and maintained a clean environment and attractive merchandise sections.
- Restocked items, checked inventory, and ensured products were properly tagged and priced.
- Handled customer questions
- Worked as part of a team to meet daily sales and service goals.
Education
Bachelor of Arts - Music
Tehran University
Tehran, Iran07-2023
Master of Arts - Music Education
Western University
LondonSkills
- Customer Service & Sales
Support - Cash Handling & POS Operation
- Merchandising & Store
Presentation - Inventory Restocking &
Organization
- Problem-Solving & Conflict
Resolution - Teamwork & Reliability
- Time Management & Flexibility
- Positive and professional
Languages
English
Full Professional
Persian
Native/ Bilingual
Availability
- Priority: Weekends and holidays, any time
- Weekday shifts: Flexible
- Early mornings: Available
- Overnight shifts: Available
Timeline
Server/Hostess
Honar Cafe
08.2022 - 05.2024
Retail Sales Associate
Zeytoon Clothing Shop
09.2019 - 12.2020
Bachelor of Arts - Music
Tehran University
Master of Arts - Music Education
Western University