Summary
Overview
Work History
Education
Skills
Timeline
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Nilmini Karunaratne

Kingston,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

22
22
years of professional experience

Work History

Manager French Market

Lanka Sportreizen
05.2021 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Organized promotional events and interacted with community to increase sales volume.

Sri Lanka Concierge for Voyageurs Du Monde - Paris

Authenticities Pvt Ltd.,
11.2016 - 09.2019
  • Identified appropriate marketing channels and target customers for campaigns.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Researched and evaluated potential new markets and products.
  • Conducted primary and secondary research to better understand customer needs and behaviors.

Head Of French Market

Connaissance De Ceylan Pvt Ltd.,
04.2001 - 11.2016
  • Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
  • Created and managed database of information gathered from research.
  • Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
  • Created and presented real-time reports on current market conditions to upper management.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Created customized marketing materials to increase product awareness.

Education

High School Diploma -

Aquinas College
Colombo - Sri Lanka

No Degree - French Studies

Alliance Francaise
Colombo Sri Lanka

Skills

  • Corporate Social Responsibility
  • Reading Comprehension
  • Industry Trends
  • Budgeting and Allocation
  • Customer Preferences
  • Client Strategies
  • Team Member Development
  • Staff Monitoring
  • Department Development
  • Microsoft Office

Timeline

Manager French Market

Lanka Sportreizen
05.2021 - Current

Sri Lanka Concierge for Voyageurs Du Monde - Paris

Authenticities Pvt Ltd.,
11.2016 - 09.2019

Head Of French Market

Connaissance De Ceylan Pvt Ltd.,
04.2001 - 11.2016

High School Diploma -

Aquinas College

No Degree - French Studies

Alliance Francaise

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Nilmini Karunaratne