Summary
Overview
Work History
Education
Skills
LinkedIn:
Timeline
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NILKUMAR SUTHAR

Thunder Bay,ON

Summary

Detail-oriented and customer-focused Software Support Specialist with a background in Mobile Development, equipped with a deep understanding of mobile technologies and a proven track record of providing exceptional technical support. Committed to delivering effective solutions and exceeding client expectations.

Overview

4
4
years of professional experience

Work History

Mobile Application Developer with Software Support Specialist

ICT INFRACON
02.2019 - 08.2023
  • Designed and developed high-quality mobile applications for [platforms, e.g., iOS, Android] using [Java, Dart and Android Studio, Dart SDK]
  • Implemented innovative solutions and optimized application performance to enhance user experience and drive customer engagement
  • Collaborated with product managers and designers to conceptualize and execute feature enhancements, ensuring alignment with user requirements
  • Provide timely and effective software support to clients, addressing their technical concerns and troubleshooting software issues
  • Collaborate with cross-functional teams to identify and resolve complex technical problems, ensuring customer satisfaction and retention
  • Develop comprehensive technical documentation and knowledge base articles for common issues, facilitating efficient customer self-service.

Education

Post Graduate Certificate - Cyber Security

Canadore College of Applied Arts And Technology
North Bay, ON
04.2024

Bachelor of Science - Computer Engineering

Gujarat Technological University
Gujarat, India
01.2019

Skills

  • Programming Languages: C, C, Java, Dart, Hibernate, Spring MVC, Spring Boot, Rest Web-API Service
  • Front-End Skills: HTML, CSS, JavaScript, JQuery, BootStrap
  • Mobile Development: Android SDK, iOS, Flutter SDK, Postman
  • App Store submission process: Google Play Store, Apple App Store
  • Software Support: Jira
  • Version Control Systems: SVN, Git
  • Communication: Client Communication with new requirement gathering and live support over call and email
  • Problem-solving: Highlight your problem-solving abilities and analytical skills
  • Database: Firebase, MySQL, SQLite, Oracle, MongoDB

LinkedIn:

www.linkedin.com/in/nil599

Timeline

Mobile Application Developer with Software Support Specialist

ICT INFRACON
02.2019 - 08.2023

Post Graduate Certificate - Cyber Security

Canadore College of Applied Arts And Technology

Bachelor of Science - Computer Engineering

Gujarat Technological University
NILKUMAR SUTHAR