Nilima Chowdhury
Dollard Des Ormeaux,Québec
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
1
1
year of professional experience
Work History
Warehouse Clerk
SCI Logistics
09.2022 - Current
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept warehouse up to safety and health regulations at all times.
- Checked packages and merchandise for damage and notified vendors.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Crew Member
McDonalds, Des Sources, Pierrefonds,
03.2022 - 09.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations
Education
High School Diploma -
BACHA ENGLISH MEDIUM SCHOOL
Dhaka, Bangladesh06.2017
Skills
- Box and Container Packing
- Shipping Method Optimization
- Inspect Shipments
- Product and Materials Sorting
- Prepare Packages
- Damage Identification and Reporting
- Work Order Following
- File Management
- Warehouse Organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved 90% customer satisfaction score through effectively helping with customer service.
Timeline
Warehouse Clerk
SCI Logistics
09.2022 - Current
Crew Member
McDonalds, Des Sources, Pierrefonds,
03.2022 - 09.2022
High School Diploma -
BACHA ENGLISH MEDIUM SCHOOL
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