Nileshi Karthigeyan
Colombo,Western
Overview
1
1
year of professional experience
Work History
Junior Executive Trainee
Union Bank of Colombo PLC
Colombo, Western
09.2024 - 09.2025
- Engaged with clients to gather feedback and enhance service delivery.
- Analyzed survey data to identify departmental improvement areas.
- Maintained organized records of project progress and team activities.
- Collaborated with colleagues to streamline communication and information sharing.
- Participated in training sessions to understand company policies and procedures.
- Provided support to Executive Team by scheduling meetings and managing travel arrangements.
- Reviewed customer feedback data to assess service quality standards.
- Monitored industry trends and recommended strategies for optimization.
Education
Diploma in Laboratory Technology - Chemistry
Institute of Chemistry
Colombo08-2025
Certificate in Data Science And Business Analytics -
Royal Institute
Colombo05-2024
GCE Advance Level - Science
Holy Family Convent
Bambalapitiya01-2023
GCE Ordinary Level -
Holy Family Convent
Bambalapitiya12-2019
Skills
- Data analysis and evaluation
- Statistical modeling
- Project management
- Customer service and support
- Effective communication
- Team collaboration
- Problem identification and solving
- Trend analysis
- Research skills
- Administrative tasks and recordkeeping
- Microsoft Office Suite proficiency
- Computer literacy
- Digital archiving and file maintenance
- Client relationship management
Languages
English
Professional
Tamil
Native/ Bilingual
Sinhala
Professional
References
References available upon request.
Timeline
Junior Executive Trainee
Union Bank of Colombo PLC
09.2024 - 09.2025
Diploma in Laboratory Technology - Chemistry
Institute of Chemistry
Certificate in Data Science And Business Analytics -
Royal Institute
GCE Advance Level - Science
Holy Family Convent
GCE Ordinary Level -
Holy Family Convent
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