Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Nilesh Kumar

Vancouver,BC

Summary

Result-driven Operations Manager known for productivity and efficiency in task completion. I specialize in strategic planning, process optimization, and team leadership. I am looking forward to bringing my skills and talents into your business to create a streamlined workplace together.

Overview

30
30
years of professional experience

Work History

Operations Manager

Bas Appliance
Delta, British Columbia
09.2023 - Current
  • Prepared staff work schedules and assigned team members to specific duties.
  • Ensure customer satisfaction by providing courteous service throughout the process.
  • Assist customers in selecting appropriate models based on their needs and budget.
  • Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
  • Resolved disputes between suppliers and customers in an efficient manner.

Restaurant Owner

Glenwood Pizza and Curry House
Surrey, British Columbia
10.2017 - 05.2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .

Sou Chef

Executive Inn Plaza
Richmond, British Columbia
11.1994 - 05.2017
  • Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
  • Contributed to the successful execution of catered events from start to finish.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Leadhand

Saputo Foods
Delta, British Columbia
11.2006 - 05.2014
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Coordinated logistics for large orders or shipments.
  • Managed inventory levels to ensure sufficient stock availability while minimizing costs.
  • Reviewed invoices from vendors to ensure accuracy of pricing and quantity information.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

Education

High School Diploma -

New Westminster Secondary
New Westminster, BC
06-1998

Some College (No Degree) -

British Columbia Institute of Technology
Burnaby, BC

Skills

  • Operational efficiency
  • Program administration
  • Warehouse operations
  • Client relations
  • Customer service
  • Staff scheduling
  • Inventory management
  • Budget management

Affiliations

  • Coach and play soccer with an organized community team
  • Routinely play card games with friends
  • Play an online competitive game with my son and others

Accomplishments

  • Awarded Employee of the Month multiple times (Executive Inn Plaza)
  • Multiple awards for Soccer, including Best Player
  • Successfully Owned and Operated my own business for six years

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

References

References available upon request.

Timeline

Operations Manager

Bas Appliance
09.2023 - Current

Restaurant Owner

Glenwood Pizza and Curry House
10.2017 - 05.2023

Leadhand

Saputo Foods
11.2006 - 05.2014

Sou Chef

Executive Inn Plaza
11.1994 - 05.2017

High School Diploma -

New Westminster Secondary

Some College (No Degree) -

British Columbia Institute of Technology

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Nilesh Kumar