Nilbia Raquel Benitez Molina
Saint Helena
Summary
Dynamic and detail-oriented professional with experience at Earth & Sky, excelling in crafting high-quality beverages and delivering exceptional customer service. A team player with strong time management skills, fluent in Spanish, and dedicated to maintaining a welcoming environment while enhancing guest experiences through attentive communication and personalized recommendations.
Overview
2027
2027
years of professional experience
Work History
Barista
Earth & Sky
1458 Lincoln Ave Calistoga CA
2023 - Current
- Crafted high-quality espresso beverages while maintaining consistency in taste and presentation.
- Provided exceptional customer service, enhancing guest experience through attentive communication and personalized recommendations.
- Operated coffee brewing equipment, ensuring adherence to safety and sanitation standards at all times.
- Maintained cleanliness of workstations and dining areas, contributing to a welcoming environment for guests.
- Maintained a clean and organized workspace for optimal productivity and safety.
Spa Attendant
Las Alcobas Napa Valley
Saint Helena, CA
2017 - 2019
- Maintained cleanliness and organization of spa facilities, ensuring a welcoming environment for guests.
- Prepared treatment rooms according to spa standards, enhancing service quality and efficiency.
- Monitored inventory levels of supplies, proactively reporting needs to management for timely replenishment.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
Education
High School Diploma -
Saint Helena High School
Saint Helena, CA06.2015
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Order taking
- Cash register operation
- Safe food handling
- Food preparation
- Menu memorization
Timeline
Barista
Earth & Sky
2023 - Current
Spa Attendant
Las Alcobas Napa Valley
2017 - 2019
High School Diploma -
Saint Helena High School