Nilay Upadhyay
Toronto,Ontario
Summary
Results-driven supply chain graduate with a strong academic foundation and a passionate interest in purchasing and procurement. Eager to apply the knowledge and analytical skills to contribute to the efficiency and cost-effectiveness of supply chain operations. Adept at collaborating with cross-functional teams and utilizing data-driven insights to optimize procurement processes. Committed to continuous learning and staying updated with industry trends to deliver innovative solutions that drive business success. Ready to embark on a dynamic career in supply chain management with a focus on procurement excellence.
Overview
10
10
years of professional experience
Work History
Jr. Sous Chef
NBA Courtside Restaurant
03.2023 - Current
- Monitored recipe portioning to control food costs.
- Ordered food items for upcoming events per sous chef request.
- Ordered new ingredients and supplies to meet expected needs.
- Successfully completed kitchen product inventory as assigned.
- Modernized work processes to reduce guest wait times and boost daily output.
Kitchen Supervisor
Scaddabush Italian Kitchen & Bar
08.2022 - 03.2023
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Purchasing Assistant
Sunny Silicones
01.2015 - 01.2016
- Maintained complete documentation and records of all purchasing activities.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Established and managed supplier and vendor relationships.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Customer Service Representative
Sunny Silicones
01.2014 - 01.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Post Graduate Diploma - Supply Chain Management
Humber Institute of Technology And Advanced Learning
Toronto, ON08.2023
Diploma - Culinary Management
Humber Institute of Technology And Advanced Learning
Toronto, ON06.2018
Bachelors - science in hotel and hospitality administration
IHM Ahmedabad
Ahmedabad, Gujarat04.2016
Skills
- Cost Control
- Inventory Management
- Scheduling
- Time Management
- Purchasing
- Training & Development
- Inventory Control
- Proper Storage Procedures
- Commodity Management
- Bid Process Management
- Analytical and Critical Thinking
Timeline
Jr. Sous Chef
NBA Courtside Restaurant
03.2023 - Current
Kitchen Supervisor
Scaddabush Italian Kitchen & Bar
08.2022 - 03.2023
Purchasing Assistant
Sunny Silicones
01.2015 - 01.2016
Customer Service Representative
Sunny Silicones
01.2014 - 01.2015
Post Graduate Diploma - Supply Chain Management
Humber Institute of Technology And Advanced Learning
Diploma - Culinary Management
Humber Institute of Technology And Advanced Learning
Bachelors - science in hotel and hospitality administration
IHM Ahmedabad
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