Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Hi, I’m

Nila Moni Mojumder

Student
Halifax,NS
Nila Moni Mojumder

Summary

Tireless candidate available for weekends, evenings, and holiday shifts. Considered hardworking, punctual, and driven. Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to learn and take on any task to help the team. Reliable and dedicated team player with hard working and resourceful approach.

Overview

3
years of professional experience
3
years of post-secondary education
3
Languages

Work History

Sushi Zen
Dubbo, NSW, Australia

Restaurant Waitress
11.2022 - 01.2023

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Processed orders and sent them to kitchen employees for preparation.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization, and removal of apparent waste or refuse.
  • Operated POS system to place orders, manage bills, cash out customer checks, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cleaned and polished glass doors, mirrors, and other surfaces to maintain a professional appearance.

A&W
Dhaka, Dhaka, Bangladesh

Food Counter Attendant
10.2021 - 04.2022

Job overview

  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Processed customer orders and accurately entered them into the order system.
  • Cleaned and maintained the dining area and condiment stations.
  • Provided information regarding promotions and menu items.
  • Processed sales transactions using the POS system.
  • Monitored food supplies and notified management to restock limited inventories.
  • Assisted wait staff with the timely food delivery and guest requests.

Shwapno Super Shop
Dhaka, Dhaka, Bangladesh

Sales Associate
09.2020 - 02.2021

Job overview

  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Prepared merchandise for the sales floor by pricing or tagging.

Daraz Shop
Dhaka, Dhaka, Bangladesh

Online Customer Service Representative
12.2019 - 07.2020

Job overview

  • Answered live online chats to give quick answers and solve problems faster.
  • Assisted clients with product questions to facilitate the online ordering process.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Investigated and resolved accounting, service, customer inquiries, and delivery concerns.
  • Trained new personnel regarding company operations, policies, and services.

Education

Saint Mary’s University
Halifax, NS

Bachelor of Science
01.2023 - Current

University Overview

The New School Dhaka
Dhaka, Bangladesh

High School Diploma
01.2020 - 07.2022

University Overview

Skills

    Customer/Client Service

Cash Handling & POS

Flexible and Adaptable

Problem-solving skills

Interpersonal Communication

Sales expertise

Teamwork and Collaboration

Organization and Time Management

Accomplishments

Accomplishments
  • Achieved Duke of Edinburgh Awards by completing survivor tasks with accuracy and efficiency.

Affiliations

Affiliations
  • Director General & Head of Dept. at Purnota Foundation (Non-profit Organization)

Timeline

Saint Mary’s University
Bachelor of Science
01.2023 - Current
Restaurant Waitress
Sushi Zen
11.2022 - 01.2023
Food Counter Attendant
A&W
10.2021 - 04.2022
Sales Associate
Shwapno Super Shop
09.2020 - 02.2021
The New School Dhaka
High School Diploma
01.2020 - 07.2022
Online Customer Service Representative
Daraz Shop
12.2019 - 07.2020
Nila Moni MojumderStudent