Analytical and resourceful Financial Specialist with expertise in helping clients identify and achieve financial goals. Supports financial management of customer work requests and reviews reports for accuracy. Leverages budget tools to collect financial data, manage funds, calculate profitability and track required metrics to perform accurate forecasting and modeling.
Overview
4
4
years of professional experience
Work History
Finance specialist
Rallye Motors Auto Group
Moncton, New Brunswick
03.2023 - 11.2023
Prepares weekly and monthly reports as requested by management
Addresses missing stipulations communicated from lender immediately
Knowledgeable in state regulations regarding finance and the Fair Credit Reporting Act
Adheres to a standard of professional ethics and is respectful to customers
Structures deals in accordance with lender and dealership guidelines
Performs credit interview, prepares credit application, verifies accuracy of all material information on the credit application and submits to lender
Maintains good lender relations and also Maintains a lender guide of programs currently used and obtains a working knowledge of them
Trains administrative personnel on assembling funding packages, Reviews funding packages prior to mailing.
Assistant Store Manager
Wendys Old Fashioned Hamburgers
Moncton, NB
05.2022 - 03.2023
Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures
Maintained positive customer relationships by responding quickly to customer service inquiries
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Developed and maintained strong relationships with vendors to facilitate timely product delivery
Managed purchasing, sales, marketing, and customer account operations efficiently
Interacted well with customers to build connections and nurture relationships
Reconciled daily sales transactions to balance and log day-to-day revenue
Walked through store areas to identify and proactively resolve issues negatively impacting operations
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Foodservice Supervisors
Wendys Old Fashioned Hamburgers
Moncton, NB
06.2021 - 05.2022
Exercised leadership capabilities by successfully motivating and inspiring others
Strengthened communication skills through regular interactions with others
Developed and maintained courteous and effective working relationships
Proven ability to learn quickly and adapt to new situations
Gained strong leadership skills by managing projects from start to finish
Proved successful working within tight deadlines and a fast-paced environment
Demonstrated a high level of initiative and creativity while tackling difficult tasks
Skilled at working independently and collaboratively in a team environment
Developed strong communication and organizational skills through working on group projects
Completed paperwork, recognizing discrepancies and promptly addressing them for resolution
Identified issues, analyzed information, and provided solutions to problems
Organized and detail-oriented with a strong work ethic.
Intern
Start-Up Support Plus
Moncton, New Brunswick
05.2021 - 06.2021
Sorted and organized files, spreadsheets, and reports
Interacted with customers by phone, email, or in person to provide information
Managing clients account social media handling time management attention to detail
Fulfilling customer request Evaluated customer needs and feedback to drive product and service improvements.
Crew Member Cook
Wendys Old Fashioned Hamburgers
Moncton, NB
09.2019 - 06.2021
Worked in a fast-paced environment with a sense of urgency to serve guests quickly
Kept kitchen up to code for health and safety inspections
Delivered instructions clearly and respectfully to avoid errors due to miscommunication
Interacted with customers to address kitchen-related complaints and praise
Learned new menu offerings and options easily to assist customers with selecting items
Monitored food temperatures to meet quality and safety standards.
Education
Diploma - Business Administration: Financial Management
New Brunswick Community College
06.2021
Skills
Relationship building and management
Critical thinking
Leadership
Product and service sales
Customer relations
Staff supervision
Customer experience
Inventory control
Interpersonal communication
Team building
Production records
Sales planning
Cost control
Negotiation skill
Work ethics
Adaptability
Problem solving
Timeline
Finance specialist
Rallye Motors Auto Group
03.2023 - 11.2023
Assistant Store Manager
Wendys Old Fashioned Hamburgers
05.2022 - 03.2023
Foodservice Supervisors
Wendys Old Fashioned Hamburgers
06.2021 - 05.2022
Intern
Start-Up Support Plus
05.2021 - 06.2021
Crew Member Cook
Wendys Old Fashioned Hamburgers
09.2019 - 06.2021
Diploma - Business Administration: Financial Management
New Brunswick Community College
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