Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nikulkumar Patel

Regina,Saskatchewan

Summary

Highly reliable and experienced with a track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Collaborative team player with strong interpersonal and communication skills, as well as experience working with a variety of personalities and independently excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Overview

12
12
years of professional experience

Work History

Independent Contractor

Owner of Patel Courier Service Ltd
12.2019 - Current
  • I have a delivery contract with Shopper Drug Mart in Regina, SK
  • I am looking after 12 Shoppers Drug Mart and we have a small team of 6 people
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
  • Trained new team members to apply best coding practices and proper use of development tools.
  • Gathered, organized and input information into a digital database.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.

Cashier

Shoppers Drug Mart
05.2019 - 11.2019
  • Greeted customers entering the store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Nursing Student

Holmesglen Institute
01.2016 - 05.2017
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Participated in skills lab simulations to further develop nursing skills.
  • Developed strong time management skills through effective prioritization of tasks, allowing for increased efficiency in the workplace.

Physiotherapist

Devarshi Super Speciality Hospital
01.2013 - 08.2014
  • Enhanced patients'' quality of life through targeted physical therapy exercises and pain management techniques.
  • Educated patients, families and caregivers on home exercise programs that complement therapy sessions.
  • Educated patients on injury prevention strategies, promoting long-term health and wellbeing.
  • Made clinical assessments and diagnoses to treat physical problems and conditions.
  • Managed acute and chronic conditions with a full understanding of complex therapy needs.
  • Assisted patient in obtaining appropriate assistive devices.
  • Designed and reviewed treatment programs using manual therapy, therapeutic exercise and electrotherapy.
  • Constructed physiotherapy treatment plans to increase functionality and strength.
  • Improved patient mobility by designing and implementing personalized treatment plans.

Education

Pharmacy Technician -

CTS Canadian Career College
Barrie, Ontario
10.2024

Diploma of Nursing -

Holmesglen Institute
Melbourne, VIC
06.2017

Bachelor of Physiotherapy -

Shree B.G Patel College of Physiotherapy
Anand, Gujarat
05.2011

Skills

  • Client Relationship Building
  • Workload Management
  • Deadline Adherence
  • Safety Compliance
  • Time Management
  • Teamwork and Collaboration
  • Attention to Detail
  • Active Listening
  • Multitasking Abilities
  • Effective Communication

Languages

English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Independent Contractor

Owner of Patel Courier Service Ltd
12.2019 - Current

Cashier

Shoppers Drug Mart
05.2019 - 11.2019

Nursing Student

Holmesglen Institute
01.2016 - 05.2017

Physiotherapist

Devarshi Super Speciality Hospital
01.2013 - 08.2014

Pharmacy Technician -

CTS Canadian Career College

Diploma of Nursing -

Holmesglen Institute

Bachelor of Physiotherapy -

Shree B.G Patel College of Physiotherapy

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Nikulkumar Patel