NIKTA NIKDEL
West Vancouver,BC
Summary
Dedicated and experienced Medical Aesthetician with a proven track record of providing exceptional skincare treatments and personalized care with over 5 years of experience. Seeking to leverage my expertise in advanced aesthetic procedures and strong client relationships to contribute to a reputable healthcare facility.
Overview
10
10
years of professional experience
Work History
Senior Medical Aesthetician
SkinOne Skin and Laser Clinic
West Vancouver , BC
2023.12 - Current
- Provided advanced aesthetic treatments including BBL, Microneedling, Nano Laser Peel, Halo, Chemical Peels, and Medical Grade Facials.
- Conducted detailed consultations to create customized treatment plans tailored to each client’s specific needs and skin concerns.
- Utilized Visia Skin Analyzer for comprehensive skin assessments and provided expert advice based on analysis.
- Ensured high client satisfaction by documenting and presenting before-and-after results.
- Maintained regular follow-ups with clients via phone and email to monitor progress and address any concerns.
- Sent monthly postcards to clients to enhance client value and satisfaction.
- Designed personalized skin care routines for individual clients to ensure optimal results.
- Trained and mentored junior medical aestheticians, ensuring adherence to clinic standards and protocols.
- Authored detailed treatment manuals and post-care instructions for various aesthetic procedures.
- Assisted clinic management in business development initiatives and strategies to boost client satisfaction and retention.
- Educated clients on treatment procedures and products during the consultations.
- Created client profile notes to document treatments and preferences.
Senior Medical Aesthetician
EverYoung Laser & Skin Clinic
Vancouver , BC
2023.06 - Current
- Proficient in a wide range of facial and body treatments such as Coolsculpting, BBL, IPL, Nano peel, Halo, Hollywood peel,Chemical peels, Dermaplaning,Microdermabrasion, Bodyfx/Minifx, Microneedling, Secret Rf, Morpheus 8, PRP hair, Introfil, Vein removal, Tattoo removal, PPT Acne treatment, Emsculpt, Rf Skin Tightening, Rf Body Contouring, Hydrafacial, Laser hair removal, Excel V, Spectra, BTL, Laser Genesis, Venus viva, Venus legacy, and Visia Skin Analyzes.
- Completed advance courses in laser treatments and skin care techniques from reputable institutions and professionals to stay updated with the latest industry trends and technologies.
- Expertise in conducting thorough skin assessments and providing personalized treatment plans based on individual client needs and goals.
- Skilled in operating and maintaining various aesthetic equipment and tools, ensuring their optimal performance and client safety.
- Extensive knowledge of skincare products, their ingredients, and their suitability for different skin types and conditions.
- Strong understanding of hygiene and sanitation protocols in a clinical setting, ensuring a safe and clean environment for both clients and staff.
- Excellent communication and interpersonal skills, fostering a comfortable and trusting rapport with clients, and effectively explaining treatments and aftercare regimens.
- Proven track record of being a role model within the clinic, demonstrating professionalism, dedication, and a strong work ethic.
- Successful in exceeding company expectations by consistently achieving or surpassing sales targets, contributing to increased revenue for the clinic.
Personal Banking Advisor
TD Canada Trust
West Vancouver , BC
2020.04 - 2023.05
- Being proactive and a role model in our LEI ( Legendary Experience Index) enure that our customers are receiving exceptional customer service and advice.
- Understanding customer needs, elevating customer confidence in banking and providing them best financial advice and service.
- Assisting frontline staff with customer experience and resolving any critical issues.
- Building a positive and motivated environment within the workplace and completing tasks efficiently.
- Compliantly completing tasks within TD guidelines, ensuring customer satisfaction, and leveraging advice opportunities.
- Extensive knowledge of all safety and security procedures and products with clear understanding all of the company's policies while protecting customer privacy.
Medical Aesthetician and Clinic Manager
BC Academy of Medical Aesthetics
Port Coquitlam , BC
2016.09 - 2020.03
- Performed Microdermabrasion,IPL, Chemical peels, Laser peel, Dermaplaning, Microneedling, Rf skin tightening, Rf Body Contouring, Hydrafacial, Laser hair removal, Laser Genesis, Venus viva, Bodyfx and minifx, Hair protein Therapy, PRP Hair.
- Improved appearance of clients' skin through non-surgical processes and taking before and after pictures.
- Established clear expectations when setting client goals.
- Built positive client relationships and guided clients through treatments.
- Trained and taught laser devices and treatments to other colleagues and newly hired people.
- Supervised internal and external communications by answering queries and complaints.
- Managed clinical budgets, billing systems and staff management such as schedules and hiring process.
- Completed detailed and efficient assessments of each patient to support development of treatment plans.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Assisted with operational activities such as inventory control, loss prevention and compliance.
- Set up patient rooms and sterilized equipment.
- Designed customized facial and body treatments meeting individual client needs.
Director of Sales and Business Development
FALLAH CORPORATION
2014.11 - 2016.08
- Facilitated and managed business development plans based on market and industry research.
- Networked with potential customers at national conferences to identify business development techniques and new revenue streams.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
- Partnered with regional corporations to establish direct marketing channels and streamline company operations.
- Solved complex incidents and problems impacting management and business direction.
Education
Graduate Certificate - Medical Aesthetician
BC Academy of Medical Aesthetics And Skin Care
Vancouver 2023
Certificate - Emergency First Aid For Industry ( OFA Level 1)
St. John Ambulance
2023
Registered Certification - Bodyfx/Minifx
Institute of Aesthetic Training
California2023-01
Registered Certification - Excel V
Institute of Aesthetic Training
California2023-01
Registered Certification - BTL Exilis
Institute of Aesthetic Training
California2023-01
Registered Certification - Morpheus8
Institute of Aesthetic Training
California2023-01
MBA - Business Management And Development
Canadian College
Vancouver, BC2021
International Certificate - Medical Aesthetician
MFT
2019
International Skin Specialist Certificate - Skin Care And Beauty
MFT
04.2016
Skills
- Excellent ability in leading and maintaining a positive environment in the workplace.
- Self-motivated, enthusiastic and organized.
- Excellent leadership and time management skills.
- Approachable, good listener and empathetic.
- Fluent in English and Farsi. (written and spoken)
- Attentive attitude with the ability to interact with diverse cultures.
- Ability to bring creative ideas to the market.
- Outstanding client care resulting in client satisfaction
- Responsible for managing clients expectations in delivering superior levels of service
- Providing effective Skin Consultations, customize treatments and products
Timeline
Senior Medical Aesthetician
SkinOne Skin and Laser Clinic
2023.12 - Current
Senior Medical Aesthetician
EverYoung Laser & Skin Clinic
2023.06 - Current
Personal Banking Advisor
TD Canada Trust
2020.04 - 2023.05
Medical Aesthetician and Clinic Manager
BC Academy of Medical Aesthetics
2016.09 - 2020.03
Director of Sales and Business Development
FALLAH CORPORATION
2014.11 - 2016.08
Graduate Certificate - Medical Aesthetician
BC Academy of Medical Aesthetics And Skin Care
Certificate - Emergency First Aid For Industry ( OFA Level 1)
St. John Ambulance
Registered Certification - Bodyfx/Minifx
Institute of Aesthetic Training
Registered Certification - Excel V
Institute of Aesthetic Training
Registered Certification - BTL Exilis
Institute of Aesthetic Training
Registered Certification - Morpheus8
Institute of Aesthetic Training
MBA - Business Management And Development
Canadian College
International Certificate - Medical Aesthetician
MFT
International Skin Specialist Certificate - Skin Care And Beauty
MFT
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