NIKOLINA CRNOBRNJA
Hamilton,Canada
Summary
Results-driven Administrative Specialist with 5+ years experience in manufacturing administration, seeking an Executive Assistant role. Proven track record of supporting senior leadership, managing complex schedules, and coordinating cross-functional projects. Skilled in administrative management, data analysis and process improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Minova
08.2024 - Current
- Assist in production planning, scheduling, and inventory management.
- Monitor and report on production metrics, such as efficiency and quality.
- Manage office operations and facilities.
- Coordinate purchasing, shipping, and receiving.
- Create purchase orders
- Manage inventory levels and optimize material flow.
- Process invoices, payments, and expense reports.
- Assist with budgeting, forecasting, and financial analysis.
Administrative Assistant to the Director
National Steel Car Ltd.
01.2019 - 05.2023
- Manage Managing director's schedule, calendar, and travel arrangements.
- Prepare and distribute meeting materials, agendas, and minutes.
- Accurately enter production data into AS400 system.
- Manage and maintain production databases spreadsheets, and reports.
- Generate production reports for management review.
- Maintain accurate and up-to-date employee records.
- Track attendance, tardiness, and absences.
- Record and monitor employee violations.
Receptionist
Bay-King Chrysler
08.2019 - 02.2020
- Greeted customers, vendors, and employees, providing exceptional service.
- Managed and directed incoming calls, emails, and faxes.
- Scheduled appointments, meetings, and test drives.
- Maintained accurate records, files, and databases.
- Handled customer inquiries, concerns, and complaints.
- Processed customer payments.
Front Desk Agent
Homewood Suites By Hilton
05.2015 - 01.2019
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Collected room deposits, fees, and payments.
- Balanced daily cash drawer accurately, minimizing discrepancies and ensuring proper accounting procedures were followed.
- Ensured smooth communication between departments by relaying important information about guest preferences or special requests in a timely manner.
Call Center Representative
Call CentreTechnology
02.2016 - 04.2016
- Made outbound calls to conduct surveys during the political election
- Used computerized systems for documenting information
Education
Diploma - Human Resources Management
University of Guelph
Guelph, ON04.2022
Skills
- Scheduling and calendar management
- Meeting and event planning
- Document preparation and editing
- Data entry and management
- Filing and records management
- Mail and package distribution
- Phone and email etiquette
- Microsoft
Certification
CHRP, Certified Human Resources Professional, In progress
Languages
English
Serbian
Timeline
Administrative Specialist
Minova
08.2024 - Current
Receptionist
Bay-King Chrysler
08.2019 - 02.2020
Administrative Assistant to the Director
National Steel Car Ltd.
01.2019 - 05.2023
Call Center Representative
Call CentreTechnology
02.2016 - 04.2016
Front Desk Agent
Homewood Suites By Hilton
05.2015 - 01.2019
Diploma - Human Resources Management
University of Guelph
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