Nikolina Ardeljan
Ancaster
Summary
Dedicated professional with strong communication and organizational skills in long-term care. Experienced in developing policies, managing resources, and fostering a culture of continuous improvement, ensuring optimal resident care and satisfaction.
Overview
24
24
years of professional experience
Work History
Director of Care
The Wellington Nursing Home
Hamilton, ON
01.2015 - Current
- Led an interdisciplinary team, providing guidance, mentorship, and professional development opportunities to ensure optimal performance levels.
- Created department goals and objectives while maintaining high-quality of resident care in accordance with the Fixing Long-Term Care Act and its legislation.
- Managed budgets and resource allocation, contributing to efficient operations within the facility.
- Conducted regular staff meetings focused on quality improvement initiatives, fostering a culture of accountability and continuous learning.
- Provided ongoing support to the executive team by offering insights and recommendations on strategic planning initiatives related to resident care and services.
- Recruited, hired and onboarded staff, providing direct supervision, ongoing development and continuing education to new hires.
- Developed and updated policies and procedures, maintaining compliance with guidelines
- Analyzed performance metrics to identify areas for improvement, driving initiatives that enhanced care delivery.
- Enhanced quality of care of residents by implementing evidence-based practices and innovative strategies and initiatives.
- Oversaw staff training programs, improving staff competencies and enhancing resident satisfaction rates.
- Streamlined operational processes to enhance efficiency in daily care delivery and resource allocation.
- Collaborated with interdisciplinary teams to coordinate comprehensive resident care strategies.
- Cultivated strong relationships with key stakeholders across departments for better alignment on shared goals regarding resident quality of life.
- Evaluated clinical workflows to identify gaps in service delivery, resulting in actionable recommendations for process improvement initiatives.
Assistant Director of Care
The Wellington Nursing Home
Hamilton, ON
01.2011 - 01.2015
- Collaborated with healthcare professionals to create individualized care plans tailored to residents' needs.
- Conducted regular assessments of care practices, identifying areas for improvement and implementing solutions.
- Coordinated interdisciplinary meetings to ensure alignment on resident care strategies and outcomes.
- Assisted Director of Care in strategic planning efforts, identifying areas for improvement and growth opportunities.
- Implemented policies and procedures that improved resident safety and reduced risk factors.
- Conducted quality assurance audits to identify areas of improvement and develop action plans accordingly.
RN-Nurse Manager
The Wellington Nursing Home
Hamilton, ON
12.2004 - 01.2011
- Educated residents and families on care plans, enhancing understanding of conditions and treatment options.
- Collaborated with interdisciplinary teams to develop personalized care plans that address individual resident needs.
- Mentored new nursing staff, fostering a supportive environment for professional growth and skill development.
- Conducted thorough resident assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality resident care.
Registered Nurse
St. Olga's Lifecare Center
Hamilton, ON
07.2002 - 12.2004
- Administered medications and treatments according to established protocols and resident care plans.
- Monitored patient vital signs, ensuring timely interventions for changing health conditions.
- Collaborated with multidisciplinary teams to develop individualized care strategies for residents.
- Implemented infection control measures, reducing hospital-acquired infections within the facility.
Registered Nurse
St. Joseph's Villa
Dundas, ON
05.2003 - 08.2003
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Educated patients and families on disease management, enhancing understanding of care processes.
Education
Skin Wellness Associate Nurse Program -
Wound Ostomy Continence Institute
Ottawa, ON09-2025
Pediatric Nursing
Medical-Technological And Civil Engineering School
Prijedor, Bosnia And Herzegovina06-2000
Learning Essential Approaches To Palliative Care -
McMaster University
Hamilton03-2011
Leadership in Long Term Care -
Mohawk College of Applied Arts And Technology
Hamilton06-2008
Continuing Education- Health Sciences
Mohawk College of Applied Arts And Technology
Hamilton10-2002
Skills
- Quality improvement
- Budget management
- Interdisciplinary collaboration
- Recruitment and staffing
- Problem-solving
- Excellent communication
- Critical thinking
- Organizational skills
- Evidence-based leadership
- Clinical leadership
- Operational management
- Staff development
Languages
English
Full Professional
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Director of Care
The Wellington Nursing Home
01.2015 - Current
Assistant Director of Care
The Wellington Nursing Home
01.2011 - 01.2015
RN-Nurse Manager
The Wellington Nursing Home
12.2004 - 01.2011
Registered Nurse
St. Joseph's Villa
05.2003 - 08.2003
Registered Nurse
St. Olga's Lifecare Center
07.2002 - 12.2004
Skin Wellness Associate Nurse Program -
Wound Ostomy Continence Institute
Pediatric Nursing
Medical-Technological And Civil Engineering School
Learning Essential Approaches To Palliative Care -
McMaster University
Leadership in Long Term Care -
Mohawk College of Applied Arts And Technology
Continuing Education- Health Sciences
Mohawk College of Applied Arts And Technology