Summary
Overview
Work History
Education
Skills
Timeline
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Nikole Morales

San Diego

Summary

Knowledgeable [Desired Position] with comprehensive hands-on experience in creating customized products and maintaining high-quality standards. Proven ability to engage with customers, understand their needs, and deliver personalized experiences. Demonstrated teamwork and effective communication skills in fast-paced environments. Enthusiastic [Job Title] possessing excellent interpersonal, organizational and multitasking skills. Flexible and adaptable individual comfortable working in fast-paced, high energy environment. Offering [Number] years of experience assisting customers in choosing, stuffing, dressing and naming new furry friends. Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.

Overview

4
4
years of professional experience

Work History

Build A Bear

Associate
08.2024 - 10.2024
  • Handled cash transactions accurately and efficiently to facilitate smooth store operations.
  • Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
  • Trained new employees on company policies, procedures, and product knowledge, increasing overall team performance.
  • Organized themed events at the store location, driving increased foot traffic and customer engagement.
  • Enhanced customer experiences by guiding them through the bear-building process and providing personalized recommendations.
  • Organized children's birthday parties and led fun party games and activities to keep children entertained.
  • Assembled Build-a-Bear marketing displays on sales floor and removed displays based on management's discretion.

Retail Sales Associate

The Childrens's Place
07.2023 - 04.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Greeted customers and provided outstanding customer service.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Food Service Worker

McDonald's
10.2020 - 02.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Education

High School Diploma -

California High School
Whittier, CA
06.2022

Skills

  • Creative Designing
  • Machine Operation
  • Guest Engagement
  • Pattern Making
  • Sales Goals
  • Suggestive Selling
  • Backroom organization

Timeline

Build A Bear

Associate
08.2024 - 10.2024

Retail Sales Associate

The Childrens's Place
07.2023 - 04.2024

Food Service Worker

McDonald's
10.2020 - 02.2023

High School Diploma -

California High School

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Nikole Morales