Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nikole Hidalgo

Grande Prairie,Alberta

Summary

Motivated student with a commitment to continuous learning and skill enhancement. Demonstrates quick comprehension of new concepts and effective application in professional environments. Proficient in computer applications and possesses strong verbal and written communication skills. Contributes to team success through reliability, initiative, and a strong work ethic.

Overview

7
7
years of professional experience

Work History

Cashier/Marketing Coordinator

Mini Links
Grande Prairie, Alberta
05.2018 - Current
  • Managed opening and closing procedures, including cash register preparation and balancing.
  • cash, credit, and gift card payments securely and efficiently.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Completed day-to-day cleaning duties accurately and efficiently.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Created and posted promotional content on social media to engage potential customers.

Receptionist/Social Media Coordinator/Esthetician

Merle Norman Cosmetics Day Spa
Grande Prairie, Alberta
08.2023 - 03.2025
  • Greeted clients upon arrival, and provided them with assistance.
  • Managed appointment bookings using scheduling software for optimal service flow.
  • Provided information efficiently by answering phone calls promptly, ensuring a seamless communication experience.
  • Processed payments efficiently, ensuring accurate transactions and maintaining customer satisfaction.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted clients with product selections, enhancing their shopping experience in cosmetics.
  • Provided personalized skincare consultations for diverse client needs, and educated clients on proper skincare routines and product usage.
  • Administered facial treatments using advanced techniques and products.
  • Maintained cleanliness and organization of the reception desk, treatment rooms, and tools.
  • Assisted in developing promotional materials for new services and treatments.

Central Poll Supervisor/Information Officer

Elections Canada
Grande Prairie, Alberta
09.2021 - 04.2025
  • Supervised election workers during polling days to ensure smooth operations.
  • Provided assistance to voters by explaining voting procedures and answering questions.
  • Collaborated with team members to improve operational workflows during elections.
  • Monitored voting equipment to ensure proper functionality throughout the day.
  • Maintained a calm environment during busy polling hours for all voters.

Customer Service Attendant/Receptionist

Nitehawk Adventure Park & Bear Paw Golf Course
Grande Prairie, Alberta
11.2020 - 08.2022
  • Assisted guests with reservations and answered inquiries efficiently.
  • Operated point-of-sale systems for transactions and bookings accurately.
  • Educated patrons on park activities, safety rules, and equipment usage.
  • Completed day-to-day cleaning duties accurately and efficiently.
  • Executed daily cash handling tasks, including opening and closing registers, to maintain operational efficiency.

Education

BBA - Business Administration

Northwestern Polytechnic
Grande Prairie, AB
05-2028

Medical Esthetics Diploma - Esthetics

Delmar College of Esthetics And Wellness
Calgary, AB
03-2023

High School Diploma -

St. Joseph Catholic High School
Grande Prairie, AB
06-2022

Skills

  • Customer service and support
  • Cash management
  • Point of sale operations
  • Collaborative teamwork
  • Digital marketing strategies
  • Marketing coordination
  • Effective communication and interpersonal skills
  • Strong computer skills and data management skills
  • Proficient in Microsoft Office
  • Sanitation and daily cleaning practices

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Receptionist/Social Media Coordinator/Esthetician

Merle Norman Cosmetics Day Spa
08.2023 - 03.2025

Central Poll Supervisor/Information Officer

Elections Canada
09.2021 - 04.2025

Customer Service Attendant/Receptionist

Nitehawk Adventure Park & Bear Paw Golf Course
11.2020 - 08.2022

Cashier/Marketing Coordinator

Mini Links
05.2018 - Current

BBA - Business Administration

Northwestern Polytechnic

Medical Esthetics Diploma - Esthetics

Delmar College of Esthetics And Wellness

High School Diploma -

St. Joseph Catholic High School

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Nikole Hidalgo