Dynamic Automotive Technician with a strong work ethic and proven problem-solving skills, recognized for enhancing customer satisfaction at Niello Maserati and Alfa Romeo. Expert in advanced diagnostics and preventive maintenance, achieving a significant reduction in repeat repairs through meticulous quality control and effective team collaboration. Committed to safety and excellence in service delivery.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Automotive Technician
Niello Maserati and Alfa Romeo
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Maintained accurate records of time and materials required to perform repairs and service.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Increased workshop efficiency with organization of tools and equipment.
Streamlined service scheduling to minimize customer wait times.
Conducted safety inspections to comply with legal and company standards.
Enhanced vehicle performance by conducting detailed diagnostic procedures.
Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
Reduced repeat repair visits by implementing thorough quality control checks.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Assisted in selection of quality parts and supplies, ensuring repair durability.
Improved customer satisfaction by providing precise and timely repair updates.
Conducted routine maintenance checks for improved vehicle safety and longevity.
Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Used specialized tools to detect leaks in gas and refrigerant systems.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Completed customer orders and warranty services according to manufacturer specifications.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Changed, rotated, and balanced tires on different types of vehicles.
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Maintained awareness of vehicle market trends to assess customer demands and budgets.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Corrected faults and maximized performance by rebuilding systems and individual components.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Investigated customer complaints to identify cause of malfunctions.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Repaired and replaced worn and damaged components.
Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
Enhanced workshop safety by adhering to and promoting best practices.
Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Automotive Technician
CarMax
07.2021 - Current
Maintained accurate records of time and materials required to perform repairs and service.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Increased workshop efficiency with organization of tools and equipment.
Streamlined service scheduling to minimize customer wait times.
Conducted safety inspections to comply with legal and company standards.
Enhanced vehicle performance by conducting detailed diagnostic procedures.
Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
Reduced repeat repair visits by implementing thorough quality control checks.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Improved customer satisfaction by providing precise and timely repair updates.
Conducted routine maintenance checks for improved vehicle safety and longevity.
Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Used specialized tools to detect leaks in gas and refrigerant systems.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Completed customer orders and warranty services according to manufacturer specifications.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Changed, rotated, and balanced tires on different types of vehicles.
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Maintained awareness of vehicle market trends to assess customer demands and budgets.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Corrected faults and maximized performance by rebuilding systems and individual components.
Explained estimates and determined repair timelines to manage customer expectations.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Coordinated with parts department to determine availability of necessary components.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Investigated customer complaints to identify cause of malfunctions.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Repaired and replaced worn and damaged components.
Customized vehicles to owner specifications, enhancing driving experience.
Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
Enhanced workshop safety by adhering to and promoting best practices.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
Maintained up-to-date knowledge of automotive industry standards and practices.
Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Boosted team morale and productivity through effective communication and leadership.
Streamlined parts inventory process, ensuring quick access to necessary components.
Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
Automotive Technician
Niello Land Rover and Jaguar
07.2019 - 07.2021
Maintained accurate records of time and materials required to perform repairs and service.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Increased workshop efficiency with organization of tools and equipment.
Streamlined service scheduling to minimize customer wait times.
Conducted safety inspections to comply with legal and company standards.
Enhanced vehicle performance by conducting detailed diagnostic procedures.
Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
Reduced repeat repair visits by implementing thorough quality control checks.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Assisted in selection of quality parts and supplies, ensuring repair durability.
Improved customer satisfaction by providing precise and timely repair updates.
Conducted routine maintenance checks for improved vehicle safety and longevity.
Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Used specialized tools to detect leaks in gas and refrigerant systems.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Completed customer orders and warranty services according to manufacturer specifications.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Changed, rotated, and balanced tires on different types of vehicles.
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Maintained awareness of vehicle market trends to assess customer demands and budgets.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Corrected faults and maximized performance by rebuilding systems and individual components.
Explained estimates and determined repair timelines to manage customer expectations.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Coordinated with parts department to determine availability of necessary components.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Investigated customer complaints to identify cause of malfunctions.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Repaired and replaced worn and damaged components.
Customized vehicles to owner specifications, enhancing driving experience.
Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
Enhanced workshop safety by adhering to and promoting best practices.
Maintained up-to-date knowledge of automotive industry standards and practices.
Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
Automotive Technician
Future Ford of Sacramento
05.2016 - 11.2018
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Enhanced workshop safety by adhering to and promoting best practices.
Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
Customized vehicles to owner specifications, enhancing driving experience.
Repaired and replaced worn and damaged components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Analyzed vehicle data using advanced diagnostic equipment.
Read and followed technical documentation to complete accurate repairs.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Coordinated with parts department to determine availability of necessary components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Explained estimates and determined repair timelines to manage customer expectations.
Corrected faults and maximized performance by rebuilding systems and individual components.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Maintained awareness of vehicle market trends to assess customer demands and budgets.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Used specialized tools to detect leaks in gas and refrigerant systems.
Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
Conducted routine maintenance checks for improved vehicle safety and longevity.
Automotive Technician
John L Sullivan Chevrolet
04.2015 - 05.2016
Performed safety and emissions inspections.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Used specialized tools to detect leaks in gas and refrigerant systems.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.