Nikolay Chakarov
Summary
Dedicated Personal Support Worker and transportation driver with a focus on safety, punctuality, and compassionate care for seniors. Proven ability to deliver exceptional customer service while adhering to strict safety protocols.
Overview
19
19
years of professional experience
1
1
Certification
Work History
PSW and Transportation Driver for Seniors
DOMA Care
04.2022 - Current
- Providing Personal Support with activities of Daily Living (hygiene, medication administration, safe transfer, nutrition , companionship)
- Driving seniors to appointments, combining safe driving with companionship and assistance.
- Door-to-door or door-through-door assistance.
- Operated company vehicles to transport clients safely and efficiently.
- Followed safety protocols and maintained compliance with transportation regulations.
- Conducted regular vehicle inspections to ensure operational readiness and safety standards.
Uber Partner
Uber
02.2016 - Current
- Delivered excellent customer service through effective communication and navigation skills.
- Delivered passengers to destinations safely and on time.
- Adhered to tight schedule and met departure and arrival deadlines.
- Maintained vehicle safety and cleanliness to ensure passenger comfort.
- Adapted quickly to changing traffic conditions, optimizing route efficiency for timely arrivals.
- Utilized mobile app technology for ride management and navigation, enhancing operational efficiency.
- Collected and processed fare payments accurately, ensuring smooth transaction experiences for passengers.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
Personal Support Worker
Extendicare The Meadows Long-Term Care Home
01.2007 - 03.2008
- Provided compassionate care and support to residents, enhancing their quality of life.
- Assisted in daily living activities, ensuring comfort and dignity for all residents.
- Collaborated with healthcare team to develop personalized care plans for residents' needs.
- Monitored residents' health conditions, reporting changes to nursing staff promptly.
- Utilized effective time management skills to balance multiple responsibilities while maintaining exceptional levels of care.
Education
Health
Grand Health Academy
Hamilton, ON01-2007
Skills
- Punctuality
- Emergency procedures
- Customer service
- Attention to detail
- Accident prevention
- Fuel efficiency
- Route planning
- Appointment scheduling
- Physical stamina
- Passenger guidance
- Passenger support
- Confidentiality
- Defensive driving
- Heavy lifting
Languages
English
Full Professional
Bulgarian
Full Professional
Certification
- Certified Uber Partner , Uber 2016
Timeline
PSW and Transportation Driver for Seniors
DOMA Care
04.2022 - Current
Uber Partner
Uber
02.2016 - Current
Personal Support Worker
Extendicare The Meadows Long-Term Care Home
01.2007 - 03.2008
Health
Grand Health Academy