Nikolas Khristi

Achieved sales targets and increased the number of CIFs/active branches as a Bancassurance partner at SBI Bank.

• Successfully trained CIFs on products and selling skills through arranging training programs.

• Improved productivity of CIFs by implementing effective strategies.

• Managed relationships at the regional/branch level. • Identified potential business opportunities and generated new leads for the company in the Insurance market. Conduct market research to identify potential customers and develop strategies to reach them effectively Collaborate with marketing team to develop and execute marketing strategies to attract potential customers and increase brand awareness in the insurance market.

• Generated new sales leads for acquiring new NRI New To Bank customers through referrals from existing NRI clients, stock brokers, shipping companies, NRI associations, IT/ITES companies, etc

• Maintained close contact with existing customers through mailers and phone calls, providing insights on fluctuations in interest rates, exchange rates, and various product offerings

• Increased liabilities size of relationship via balances in accounts of New To Bank and existing NRI customers, enhancing customer profitability by capturing a larger share of Wallet

• Reviewed the inflows and outflows in the mapped NRI accounts and proactively tracked NRI visits to India

• Increased customer engagement through cross-selling investment products like Life Insurance, General Insurance, and other non-investment products like Forex, Remittances, Loans, etc Identify and pursue new business opportunities to expand the bank's customer base Identify opportunities to upsell and cross-sell IndusInd Bank's premium banking services to existing NRI customers, thereby increasing customer loyalty and overall revenue.

• Successfully recruited quality advisors through various activities, including field work and leveraging natural market.
• Ensured advisors underwent proper training on products, regulations, and selling techniques.
• Monitored and tracked the business performance of advisors.
• Accompanied advisors to client meetings to provide product and practical training.
• Guided advisors on the sales funnel and achieved revenue targets.
• Conducted need analysis to enhance customer satisfaction and delight Executed various promotional activities for sales and recruitment.
• Accountable for revenue generation and achieving business targets.
• Skills: Team Leadership, Team Building, Agent Recruitment, Training & Development, Negotiation, Business to Business (B2B), Teamwork, Team Management, Product Training, Training.

• Transformed project data requirements into project data models.

• Created and improved intelligence resources through project Answer Writing (AW) to facilitate consistent data for Bing Search engine.

• Solved and redefined numerous queries on daily lifestyle, medical, historical and technological problems.

• Supervised a team when needed to prove good writing skills and excellent quality which resulted in a 93% success rate in the project.

• Developed skills in Data Entry, Customer Experience, Technical Support, Microsoft Office, and Microsoft Outlook.