Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nikola Konjikusic

Barrie,ON

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

2
2
years of professional experience

Work History

Senior Programmer

Ashura Studios
02.2022 - Current
  • Debugged and modified C++ software components.
  • Built databases and table structures for web applications.
  • Discussed issues with team members to provide resolution and apply best practices.
  • Designed new product elements such as image recognition, hand writing recognition, audio, video and device-to-device communication.

Hiring Manager

Ashura Studios
02.2022 - Current
  • Improved onboarding experience for new hires, creating a comprehensive orientation program.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Managed interview scheduling, coordinated travel arrangements, and facilitated communication with candidates throughout the hiring process.
  • Developed performance management systems that promoted employee growth and development.

Customer Service Manager

Ashura Studios
02.2022 - 05.2024
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

High School Diploma -

Bear Creek Secondary School
Barrie, ON
06.2024

Skills

  • Strong Communication Skills
  • UI and UX design skills
  • Agile Methodologies Mastery
  • Efficient Project Management
  • Relationship building and management
  • Training and mentoring
  • Onboarding Processes
  • Internal Communications

Languages

English
Native or Bilingual
French
Native or Bilingual
Serbian
Native or Bilingual

Timeline

Senior Programmer

Ashura Studios
02.2022 - Current

Hiring Manager

Ashura Studios
02.2022 - Current

Customer Service Manager

Ashura Studios
02.2022 - 05.2024

High School Diploma -

Bear Creek Secondary School

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Nikola Konjikusic