Nikola Ducharme
QC
Summary
Professionnel dynamique avec un parcours avéré dans l'installation de paysages minéraux et le développement du personnel, démontré chez Verano Design Ext. A excellé dans l'amélioration de la productivité de l'équipe et de la satisfaction client grâce à un leadership efficace et une orientation client. Compétent dans le maintien de normes élevées de propreté et d'hygiène, capable de s'adapter à divers environnements de travail. A réalisé d'importants succès de projets en tirant parti de son expertise dans la construction de chemins et en développant de solides relations avec les clients. Travailleur de vente au détail axé sur le client, avec une capacité prouvée à améliorer la satisfaction client et à rationaliser les opérations dans les kiosques. Reconnu pour sa fiabilité, son adaptabilité et son approche collaborative pour atteindre les objectifs de l'équipe. Compétent en connaissance des produits, gestion de caisse et maintien d'un environnement accueillant.
Overview
6
6
years of professional experience
Work History
Landscaping Worker
Verano Design Ext
04.2023 - Current
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Upgraded outdoor living areas with the installation of patios, walkways, retaining walls as well as fire pits.
- Managed inventory of supplies by ordering materials needed for projects and maintaining accurate records to prevent shortages or delays in service delivery.
- Brought many projects "key in hand" to end with perfect results.
- Enhanced stone fabrication efficiency by utilizing advanced cutting and polishing techniques.
- Maintained safe working conditions by adhering to safety protocols and guidelines in the operation of machinery and equipment.
Warehouse Team Manager
Slush Puppie Canada
03.2019 - 09.2023
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Certificate Kiosk Salesperson
Nordik Spa-Nature
11.2022 - 02.2023
- Worked to build relationships with customers and built potential for additional sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
Education
GED -
La Cité Collégiale
Ottawa, ON04-2025
High School Diploma -
Collège Nouvelles-Frontière
Gatineau, QC06-2022
Skills
Développement du personnel
Patience et empathie
Propreté et hygiène
Expertise en manipulation d'argent
Apparence professionnelle
Adaptabilité et résilience
Orientation client
Installation de projets extérieur
Construction de chemin en dalles
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
- Martial Arts
- Gym Workouts
- Yoga
- Music
- Crafting and DIY Projects
- Baking
- Learning new cooking techniques and expanding my culinary skills
- Outdoor Recreation
- Camping
- Participate in Football and Hockey, as recreational activities to maintain physical fitness
- Surfing
- I participate in a variety of outdoor recreational activities
- Animal Welfare Advocacy
Timeline
Landscaping Worker
Verano Design Ext
04.2023 - Current
Certificate Kiosk Salesperson
Nordik Spa-Nature
11.2022 - 02.2023
Warehouse Team Manager
Slush Puppie Canada
03.2019 - 09.2023
GED -
La Cité Collégiale
High School Diploma -
Collège Nouvelles-Frontière
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