Niko Gettas
Ottawa,ON
Summary
Dependable [Job Title] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
5
5
years of professional experience
Work History
Product Life Cycle Specialist - Associate
Curtiss-Wright
Ottawa, ON
09.2023 - Current
- Assisted in developing strategies to increase customer satisfaction levels.
- Created training materials for new hires on the company's procedures and policies.
- Conducted regular meetings with staff to review progress and address any concerns.
- Determined consumer needs to provide products and services appealing to larger market.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Product Life Cycle Specialist - Part Time
Curtiss-Wright
Ottawa, ON
01.2022 - 08.2023
Supply Chain Intern
Curtiss-Wright
Ottawa, Ontario
09.2021 - 12.2021
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Gathered, analyzed and presented financial and operational data for management review.
- Performed cost analysis of existing supply chain operations and identified areas for improvement.
- Collaborated with cross-functional teams to develop solutions for operational challenges in the supply chain system.
Functional Analyst
Department of National Defence
Ottawa, ON
01.2021 - 03.2021
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams
- Troubleshot and resolved problems with multiple programs and systems
- Maintained quality-focused performance benchmarks and schedules when participating in project teams
- Ran multiple test scripts on various systems in SAP in order to ensure the updates ran properly on offline software and online, cloud-based software
- Improved operations by working with team members and customers to find workable solutions
- Explored new technologies and tools that the quality assurance team could use for testing purposes.
SAP Student Intern
Department of National Defence
Ottawa, ON
06.2020 - 08.2020
- Created, organized, and edited spreadsheets for my team members so that they could be easily understood and easy to update
- Participated in project meetings in order to further my understanding about Material Identification, Sap S/4HANA, and SAP Enable Now
- Completed many training activities in the MM Module of SAP S/4HANA which furthered my understanding of master data and data quality management
- Prepared and edited reports, presentations, and articles using MS Word and PowerPoint.
Service Technician
Broadband Maintenance
05.2019 - 08.2019
- Explained operations and maintenance protocols to customers to ensure optimal performance and service
- Coordinated with my co-workers as to who should do each job during the day, in order to optimize team efficiency
- Completed job reports daily to ensure the correct information was recorded
- Communicated with the residents to inform them of which activities would be taking place on their property which allowed for the job to be completed more smoothly and effectively.
Education
APICS CPIM (Certified in Planning & Inventory Management) -
Association of Supply Chain Management
Toronto, ON03-2024
Bachelor of Commerce (Supply Chain Management) (Honours) -
Algonquin College
09.2022
Skills
- Microsoft Office (Word, Excel, PowerPoint, VISIO, Access)
- Project Management
- Data Analysis
- SDLC
- Operations Management
- Experience in SAP Modules Plant Maintenance (PM) and Materials Management (MM)
- Proficient with SAP S/4 Hana and SAP Fiori
- Basic understanding of Java and SQL
- Creating project plans, process flows, requirements overviews and business cases
- Project Planning
- Analytical Thinking
- Logistics Coordination
- Process Improvement
- Resource Allocation
- Customer Relations
Personal Information Details
- Volunteered at fundraisers and charities in the Hellenic community. One example would be volunteering at Greek Fest, where it is incredibly busy and I was tasked with listening and relaying the customers’ needs to the kitchen, to ensure they were satisfied
- I have participated in organized sports for over 10 years and was chosen as captain of football team in my senior year of high school, where I led my team to OFSAA. Through organized sports I've been able to develop strong leadership skills and have also learned to function with a team in order to achieve a common goal
References
- Valerie Trommels, 613-330-6282, SAP Plant Maintenance Expert, Department of National Defence
- John Smyrnew, 613-720-9897, SAP Program Manager, Department of National Defence
- Aiden Stroshein, 613-714-1155, General Manager, Montana's BBQ Restaurant
- Mike Bouris, 613-816-2274, Owner, Chances R Restaurant
Timeline
Product Life Cycle Specialist - Associate
Curtiss-Wright
09.2023 - Current
Product Life Cycle Specialist - Part Time
Curtiss-Wright
01.2022 - 08.2023
Supply Chain Intern
Curtiss-Wright
09.2021 - 12.2021
Functional Analyst
Department of National Defence
01.2021 - 03.2021
SAP Student Intern
Department of National Defence
06.2020 - 08.2020
Service Technician
Broadband Maintenance
05.2019 - 08.2019
APICS CPIM (Certified in Planning & Inventory Management) -
Association of Supply Chain Management
Bachelor of Commerce (Supply Chain Management) (Honours) -
Algonquin College
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