Nik MOHAMMAD Rasooli
Toronto,Ontario
Summary
Well-qualified transportation and training professional adept at leading classes, writing materials and working with drivers on the road to maximize the effectiveness of courses. Excellent verbal and written communication skills paired with an organized and hardworking nature.
Overview
6
6
years of professional experience
Work History
Driver Instructor
All Star Driver School
02.2022 - Current
- Developed and implemented training materials and course updates.
- Conducted new hire training on multiple routes with preferred work methods and safety.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Instructed on important [Type] regulations and company policies.
Customer Service Representative
Mir cash and carry
01.2021 - 02.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Handled customer inquiries and suggestions courteously and professionally.
Training and Development Assistant
Melat Car Showroom
03.2018 - 05.2020
- Prepared materials for skills development classes.
- Coordinated recruitment of training program participants.
- Evaluated training delivery methods to optimize effectiveness.
- Developed and implemented training programs related to [Topic].
- Provided coaching and mentoring to employees.
Education
BBA bachelor of business administration -
pune university india
01.2019
post graduate diploma in marketing management -
Pune University
05.2017
High School Diploma -
OSTAD REYAZ
AFGHANISTAN01.2012
Skills
- Good computer skills including data entry Microsoft application
- Great communication skills and problem solving
- Great customer service and sales experience
- Creative and hard working
Languages
PERSIAN
Native or Bilingual
HINDI
Full Professional
English
Full Professional
Timeline
Driver Instructor
All Star Driver School
02.2022 - Current
Customer Service Representative
Mir cash and carry
01.2021 - 02.2022
Training and Development Assistant
Melat Car Showroom
03.2018 - 05.2020
BBA bachelor of business administration -
pune university india
post graduate diploma in marketing management -
Pune University
High School Diploma -
OSTAD REYAZ
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