Nikla Lepore
Toronto,ON
Summary
Adept at enhancing patient care through effective therapeutic exercise knowledge and exceptional customer service, honed at Villo Columbo and retail positions. Demonstrated proficiency in clinical documentation and teamwork, significantly contributing to patient recovery and clinic efficiency. Skilled in neurological rehabilitation and fostering positive customer interactions, ensuring high satisfaction and repeat business.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
29
29
years of professional experience
Work History
Physiotherapy Assistant
Villo Columbo
Toronto, ON
05.2020 - 01.2024
- Supported physiotherapists during assessments and evaluations, ensuring comprehensive data collection for effective treatment planning.
- Worked closely alongside primary physiotherapists, taking detailed notes on their findings during evaluations for further input into patient treatment plans.
- Managed inventory of therapy equipment, ensuring a clean and well-stocked environment for optimal patient care.
- Coordinated appointment schedules with patients and therapists alike, contributing to efficient clinic operations.
Sales Associate
The Bay Club Company
Toronto, ON
01.2005 - 10.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Sears
Toronto
06.1995 - 01.1998
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Arts
George Brown College
Toronto, ON04.1990
Skills
- Soft tissue mobilization
- Balance and Coordination Development
- Therapeutic Exercise Knowledge
- Clinical Documentation Accuracy
- Cardiopulmonary Rehabilitation Familiarity
- Neurological Rehabilitation Proficiency
- Range of Motion Improvement
- Strength and Conditioning Principles
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Pediatric Physiotherapy Experience
- Sports Injury Management
- Movement restoration
- Physiotherapy
- Safety Management
Languages
English
Native or Bilingual
Italian
Limited Working
Cooking
Skills in cooking include proficiency in various culinary techniques such as chopping, baking, and grilling. Additionally, knowledge of food safety practices, recipe interpretation, ingredient selection, and flavor balancing are essential.
Timeline
Physiotherapy Assistant
Villo Columbo
05.2020 - 01.2024
Sales Associate
The Bay Club Company
01.2005 - 10.2005
Sales Associate
Sears
06.1995 - 01.1998
Associate of Arts - Arts
George Brown College