Nikky Joy Martinez
Erickson,MB
Summary
Adaptable professional with extensive experience as a casino dealer and content moderator. Recognized for quick decision-making and exceptional customer service, consistently enhancing player satisfaction and maintaining compliance. Eager to leverage skills in dynamic environments.
Overview
3
3
years of professional experience
Work History
Content Moderator
Enshored
Philippines
05.2022 - 12.2022
- Reviewed and assessed user-generated content for compliance with community guidelines.
- Identified and escalated inappropriate content to ensure platform safety.
- Collaborated with cross-functional teams to refine moderation processes.
- Trained new moderators on best practices and operational procedures.
Casino Dealer
S-Tech
Philippines
06.2020 - 11.2021
- Dealt cards for games including blackjack and poker, ensuring adherence to rules and regulations.
- Managed cash transactions accurately, maintaining integrity during high-pressure gaming situations.
- Provided exceptional customer service, enhancing player experience through engagement and support.
- Monitored table activity, identifying and reporting irregularities to maintain game fairness.
Education
GED -
Pamantasan Ng Lungsod Ng Marikina
Philippines12-2017
High School Diploma -
San Jose National High School
Philippines03-2014
Skills
- Quick decision making
- Guest relations
- Teamwork
- Multitasking Abilities
- Adaptability to change
Languages
English
Professional Working
Timeline
Content Moderator
Enshored
05.2022 - 12.2022
Casino Dealer
S-Tech
06.2020 - 11.2021
GED -
Pamantasan Ng Lungsod Ng Marikina
High School Diploma -
San Jose National High School