Nikkole Foley
Severn ,ON
Summary
Dynamic and results-oriented professional with a proven track record at Barrie Trim & Moulding and Staples, excelling in customer service and office administration. Skilled in Microsoft Excel and adept at building strong client relationships, Significantly enhanced workflow efficiency and data organization. Passionate about leveraging critical thinking and problem-solving abilities to exceed employer expectations.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Barrie Trim & Moulding
04.2023 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Entered and matched pricing for vendor invoices and made sure correct products were shipped and received.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Contractor Inside Sales
Barrie Trim & Moulding
01.2022 - 04.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
- Worked with both contractors and regular customers and helped with figuring out the best Door and Trim options for their style and budget
- Loaded product for customers in a safe and timely manner
Copy and Print Associate
Staples
10.2018 - 12.2021
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Streamlined workflow for increased productivity by organizing and prioritizing print projects.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Completed complex customer orders accurately and within quoted time limit.
- Trained new employees on company protocols, procedures, and equipment usage for smooth integration into the team.
Sales Associate
Freskiw's Farms
05.2014 - 10.2021
- Seasonal Greenhouse and Farmers Market
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained Greenhouses by sweeping and caring for the flowers
- Prepped Produce from vendors to our store front, keeping everything fresh and stocked.
Education
No Degree - Ancient History
Trent University
Peterborough, ONHigh School Diploma -
Orillia District And Collegiate Institute
Orillia, ON06.2013
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Microsoft Word
Microsoft Excel
File Organization
Critical Thinking
Strong Problem Solver
Data organization
Timeline
Administrative Assistant
Barrie Trim & Moulding
04.2023 - 09.2024
Contractor Inside Sales
Barrie Trim & Moulding
01.2022 - 04.2023
Copy and Print Associate
Staples
10.2018 - 12.2021
Sales Associate
Freskiw's Farms
05.2014 - 10.2021
No Degree - Ancient History
Trent University
High School Diploma -
Orillia District And Collegiate Institute
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