NIKKO NUNEZ
Stockton
Summary
Versatile professional and U.S. A military veteran is currently enrolled in a Bachelor of Science in Nursing (BSN) program. Brings experience in casino security, front desk operations, and licensed cosmetology, demonstrating strong customer service, situational awareness, and interpersonal skills. Offering a strong foundation in discipline, teamwork, and leadership, with demonstrated strengths in communication, safety, and customer-focused care.
Overview
8
8
years of professional experience
Work History
Hotel & Casino Security Officer
Sunset Hotel and Casino
Henderson
03.2025 - 10.2025
- Patrolled property and responded to any incidents
- Investigate guest and staff safety concerns.
- Monitor security systems and kept incidents.
- Collaborated with law enforcement and emergency services.
- Monitored surveillance systems to ensure guest safety and security.
- Responded promptly to incidents and emergencies, coordinating with local authorities.
Hair stylist
Dry bar
Henderson
04.2024 - 03.2025
- Delivered blow-dry styling services.
- Matched hairstyles with client preferences.
- Educated clients on hair care and product usage.
- Maintained cleanliness and organization of styling stations and communal areas.
- Collaborated with team members to ensure efficient service delivery during peak hours.
- Participated in ongoing training sessions to enhance technical skills and service quality.
Front desk
The Grandview at Las Vegas
Las Vegas
06.2023 - 04.2024
- Aided guests during check-in/check-out.
- Resolved inquiries and ensured customer satisfaction.
- Managed reservations, payments, and guest records.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Security Forces Leader
United States Air Force
San Antonio
04.2019 - 04.2023
- Led and conducted base-wide training sessions on contingency and wartime operations.
- Mentored and trained junior Airmen in security protocols, tactical operations, and emergency response.
- Developed training materials and assessment tools to track learning outcomes and readiness.
- Delivered presentations and briefings to diverse audiences, enhancing mission preparedness.
- Trained new members in proper security procedures and protocols.
Technical support specialist
777 Payment Processing Inc.
Tracy
12.2017 - 04.2019
- Provided technical training and support to end users on payment systems and hardware.
- Created step-by-step troubleshooting guides and documentation to assist the internal training team.
- Collaborated with clients to explain technical concepts in clear, non-technical language.
- Provided comprehensive technical support to customers via telephone, email, and chat, and even in person, depending on the situation.
Education
pre-medicine, Kinesiology
Unitek College
Fremont, CA01-2029
Cosmetology license -
Paul Mitchell the school
Las Vegas04.2024
Skills
- Team leadership and training
- Microsoft Office Suite (Word, Excel, Outlook)
- Content creation
- Security and asset protection
- Strategic thinking
- Team collaboration
- Time management
- Effective communication
- Customer service
- Detail orientation
Timeline
Hotel & Casino Security Officer
Sunset Hotel and Casino
03.2025 - 10.2025
Hair stylist
Dry bar
04.2024 - 03.2025
Front desk
The Grandview at Las Vegas
06.2023 - 04.2024
Security Forces Leader
United States Air Force
04.2019 - 04.2023
Technical support specialist
777 Payment Processing Inc.
12.2017 - 04.2019
pre-medicine, Kinesiology
Unitek College
Cosmetology license -
Paul Mitchell the school