Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nikko Butler

Victorville

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles at United Pacific and Food4Less. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional problem-solving and cash handling skills. Achieved significant improvements in store efficiency and customer engagement through innovative merchandise display and effective communication.

Overview

6
6
years of professional experience

Work History

Sales Associate

United Pacific
11.2023 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Replenisher

Food4Less
04.2022 - 07.2022
  • Maximized shelf space utilization through effective planning and arrangement of merchandise according to sales data insights.
  • Facilitated smooth communication between various departments, fostering teamwork towards common goals in meeting replenishment targets.
  • Participated in regular department meetings to discuss challenges, opportunities, and strategies for improving overall performance metrics related to replenishment tasks.
  • Reduced out-of-stock occurrences by closely monitoring sales trends and adjusting inventory levels accordingly.

Courtesy Clerk

Stater Brothers Markets
08.2020 - 01.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Utility Clerk

Food4Less
04.2019 - 08.2020
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
  • Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
  • Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.

Education

AB Miller High School
Fontana, CA
05.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Cash handling accuracy
  • Store opening and closing
  • Customer needs assessment
  • POS system operation
  • Upselling
  • Professional demeanor
  • Cleaning techniques
  • Payment processing
  • Policy and procedure adherence
  • Merchandise display
  • Display setup
  • Hospitality and accommodation
  • Excellent communication skills
  • Reading comprehension skills

Accomplishments

Districts fastest cashier at Food4Less multiple times.

Timeline

Sales Associate

United Pacific
11.2023 - 10.2024

Replenisher

Food4Less
04.2022 - 07.2022

Courtesy Clerk

Stater Brothers Markets
08.2020 - 01.2022

Utility Clerk

Food4Less
04.2019 - 08.2020

AB Miller High School

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Nikko Butler