Summary
Overview
Work History
Education
Skills
Timeline
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Nikkita Richards

Edmonton,Alberta

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Dispatcher Office Assistant

On the Move Delivery
Edmonton, Alberta
01.2021 - Current
  • Organized and maintained filing systems for documents related to the dispatch office.
  • Scheduled appointments for vehicle inspections, repairs or servicing as needed by dispatchers.
  • Researched potential new routes for efficient delivery operations.
  • Developed strategies for improving communication among drivers, customers and dispatchers.
  • Processed invoices for payment from vendors supplying goods or services to the dispatch office.
  • Updated driver profiles with current contact information and certifications.
  • Created daily logs of dispatched vehicles and personnel.
  • Provided customer service support to clients seeking assistance with transportation services.
  • Assisted dispatchers in answering phone calls, emails and other inquiries.
  • Coordinated meetings between dispatchers, drivers and supervisors regarding operational changes or updates.
  • Maintained records of vehicle maintenance schedules and fuel usage.

Assistant Manager

Jack and Jones
Edmonton, Alberta
02.2018 - 12.2020
  • Communicated regularly with customers to gain insights into their needs.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Created reports on sales trends, inventory levels, and financial data.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Established processes for monitoring customer satisfaction levels.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

High School Diploma -

Jasper Place Highschool
Edmonton, AB
06-2005

Skills

  • Route Planning
  • Scheduling Coordination
  • Prioritization
  • Business Writing
  • Records Management
  • Meeting planning
  • Materials Distribution
  • Business Administration
  • Administrative Support
  • Supply Restocking
  • Team building
  • Documentation and Recordkeeping
  • Self Motivation
  • Problem-Solving
  • Interpersonal Skills
  • Analytical Thinking
  • Professional and mature
  • Time management abilities
  • Multitasking
  • Reliability

Timeline

Dispatcher Office Assistant

On the Move Delivery
01.2021 - Current

Assistant Manager

Jack and Jones
02.2018 - 12.2020

High School Diploma -

Jasper Place Highschool

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