Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Nikkita Campbell

Nikkita Campbell

Paisley

Summary

Hardworking and punctual professional with proven ability to manage multiple priorities effectively. Experienced in both front-of-house and back-of-house operations, demonstrating strong knowledge of food safety and sanitation guidelines. Recognized for perfect attendance and delivering exceptional customer service, contributing to team success. Proactive in taking on additional responsibilities to achieve team goals.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Food server

Medieval times
04.2022 - 02.2024
  • Sets up tables with appropriate place settings.
  • Guides Guests to correct seats.
  • Greets Guests cordially, remains in character and explains their role.
  • Serves predetermined menu to guests in a neat and timely manner.
  • Pleasantly answers frequent questions.
  • Removes used tableware and returns to then to kitchen for cleaning.
  • Tends to guest's requests when needed.
  • Keeps assigned area neat and clean throughout and after performance.
  • Performs additional duties as assigned.

Server

Sunnyside Grill
09.2020 - 09.2021
  • Shared knowledge of menu items and flavors, enabling guests to make personal decisions based on taste and interest.
  • Inspect dishes and utensils for cleanliness.
  • Used POS system and credit card machines to cash out customers.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Participate in dining room side work such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Arranged and prepared tables for guests to offer memorable experiences to foster repeat business.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Bartender/Server

Playtime casino
05.2019 - 09.2019
  • Answered customer questions, recommended items, and recorded order information.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer.
  • Collected orders and relayed them to the bartenders quickly and accurately.
  • Checked guests' identification for minimum age of sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.

Bartender/server

OLG Casino
05.2016 - 12.2018
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet customer needs.
  • Adhered to laws regarding alcoholic beverage services and customer regulations.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed opening and closing duties, printing sales report, setting up for incoming shifts, preparing cash drawers and taking inventory.
  • Polish glassware, bussed tables and removed debris to keep customer areas clean.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen for confirm delivery.
  • Checked Identification for minimum age for sale of alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.

Dishwasher/busser

Coach House Restaurant
05.2016 - 12.2018
  • Helped team meet expected demands by restocking work areas through restaurant such as server stations, salad bars and supply cupboards.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Oversaw incoming deliveries, unboxing supplies, stock shelves and rotating items.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Assisted with moving tables, chairs, and other restaurant service equipment within the dining room.
  • Performed pre-bussing duties such as sweeping floors and removing large waste.
  • Provided respectful and courteous bussing services while operating within active dining room.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team setting partnering with others to complete task.

Education

Acting for Film, Television and Theatre -

Toronto film school
Toronto, ON
06.2022

Biotechnology - Advanced -

Sir Sandford Fleming college
Peterborough, ON
06.2020

High School Diploma -

Walkerton District Community School
Walkerton, ON
06.2015

Skills

  • Accurate cash handling
  • Guest seating arrangements
  • Menu memorization
  • Food and beverage pairing
  • Professional attitude
  • Point of sale operation
  • Dining area maintenance
  • Menu presentation
  • Order delivery practices
  • Stocking and replenishing
  • Order accuracy
  • Compliance standards

Certification

Smart Serve Certification

References

Available upon request

Timeline

Food server

Medieval times
04.2022 - 02.2024

Server

Sunnyside Grill
09.2020 - 09.2021

Bartender/Server

Playtime casino
05.2019 - 09.2019

Bartender/server

OLG Casino
05.2016 - 12.2018

Dishwasher/busser

Coach House Restaurant
05.2016 - 12.2018

Biotechnology - Advanced -

Sir Sandford Fleming college

High School Diploma -

Walkerton District Community School

Acting for Film, Television and Theatre -

Toronto film school

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Nikkita Campbell