Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

NIKKIA GRUBEN

Summary

I have gained exceptionally good beginning student work experience over the past few years; however, I would like to gain more experience working in the nursing and science field to gain a better understanding of the field of profession I am interested in making my life-long profession. I enjoy beading, ski-dooing, going out on the land with family, spending time with family, and taking good care of myself. I am alcohol and drug free by choice and I do not smoke. I try lead my example and would be honored if given a chance to gain more administrative, cultural experience, and have the opportunity to work in a setting that compliments future goals I have set for myself.

I am a grade 12 graduate and I would like to gain employment experience in my home community of Inuvik. I am seeking full time employment. I have an outgoing personality and am a great team player.

I attended post secondary school in edmonton for 8 months and Grant Macewan. I completed courses to help me get into the Nursing program

Overview

7
7
years of professional experience

Work History

Industry Tourism

ITI
06.2023 - 09.2024
  • Coordinated with team members to achieve smooth operation of daily tasks.
  • Monitored customer satisfaction levels throughout the duration of each visit
  • Provided directions and other pertinent information to visitors
  • Assisted tourists with making travel arrangements and reservations.
  • Resolved customer complaints in a timely manner.
  • Greeted visitors at the reception desk and answered inquiries from potential customers.
  • Entertained visitors and tourists with various props and signs to maximize engagement.
  • Assisted tour patrons with special needs.
  • Participated in industry conferences and events, expanding professional network and staying up-to-date on latest developments.

FRONT DESK CLERK

TOWN OF INUVIK
01.2020 - 08.2023
  • Use coordinated plan and skills to achieve results according to schedule
  • Front desk telephone reception
  • Book appointments and take payments, handle cash, visa payments and reconcile cash register daily
  • Facilitate children's programs at the complex and area daily
  • Assist town of Inuvik recreation staff and other staff as and when required
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Children's First

Children's First Society
09.2022 - 06.2023
  • Demonstrated patience and understanding when dealing with difficult emotions or issues
  • Communicated regularly with parents about their child's progress in order to ensure open dialogue between home and school environments
  • Demonstrated excellent problem-solving abilities when addressing challenging behaviors or difficult situations
  • Provided nurturing care to children of varying ages in a daycare setting, demonstrating strong organizational skills and the ability to multitask
  • Maintained a safe environment for children by monitoring activities, enforcing rules and responding quickly to medical emergencies

CASHIER

STANTON DISTRIBUTING LTD.
01.2018 - 09.2022
  • Helped customers complete purchases, locate items and connect purchases with rewards program
  • Restock and organize merchandise
  • Operate cash register for cash and credit card transactions with excellent accuracy
  • Familiar with customer Purchase Order payments
  • Work flexible schedule and extra shifts to accommodate business needs
  • Promote customer loyalty
  • Maintain current knowledge of store promotions and highlight sales to customers
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

No Degree - University Preparation

MacEwan University
Edmonton, AB
04.2024

High School Diploma -

EAST THREE HIGHSCHOOL
Inuvik, NT
06.2022

Skills

  • Honest
  • Reliable
  • Dependable
  • Can handle cash
  • Complete reconciliation
  • Cash Register Skills
  • Knowledge of computer use
  • Navigating with computer use
  • Cleaning and Sanitizing
  • Creating accounts
  • Taking personal client information
  • Understand Covid rules and expectations
  • PPE
  • Knowledge of telephone reception
  • Polite
  • Respectful
  • Easy to learn new skills
  • Not afraid to ask questions
  • Customer Service
  • Innovation Strategy
  • Motivational Skills
  • Self-awareness

Additional Information

Inuvialuit Beneficiary - Inuvialuit Final Agreement -P1 Candidate

Timeline

Industry Tourism

ITI
06.2023 - 09.2024

Children's First

Children's First Society
09.2022 - 06.2023

FRONT DESK CLERK

TOWN OF INUVIK
01.2020 - 08.2023

CASHIER

STANTON DISTRIBUTING LTD.
01.2018 - 09.2022

No Degree - University Preparation

MacEwan University

High School Diploma -

EAST THREE HIGHSCHOOL

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NIKKIA GRUBEN