- Community collaboration helping people in need
- Public Speaking
- Woodworking
- Horseback Riding
- Volunteering
- Music
- DIY and Home Improvement
- Animal Care
- Participate in Rollerskating and Kayaking as recreational activities to maintain physical fitness
- Road Trips
- Personal Development and Self-Improvement
Nikki Williams
Nanton,AB
Summary
Results orientated motivated individual working in a professional setting. I have the desired skills for this position working in a healthcare setting for the majority of my career. I have a good understanding of medical terminology, ability to read a room and diffuse any hostile situations and excellent communication skills. Ability to utilize and update government databases.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
CR4
Government of Canada Immigration, Refugee and Citizenship
01.2022 - 03.2025
- Primary Job includes but is not limited to scheduling of Citizenship ceremonies both in person and virtually
- Proctoring of online testing portals, monitoring inboxes as needed
- Scheduling of testing events, hosting ceremonies virtually and providing check in for in person ceremonies and virtual
- Daily use of Global Case Management System for data entry, and communication
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Store Manager
Jazmine Harbour Ladies Boutique
02.2014 - 01.2018
- Responsible for day to day operations of the running the business
- Duties included but were not limited to training of the staff, visual presentations, customer service, clientele development, purchasing of merchandise and payroll
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Interacted well with customers to build connections and nurture relationships.
Trainer and Educational Advisor
East Sussex Hospital Trust NHS UK
01.2008 - 12.2014
- Training and Education of healthcare professionals both in a hospital setting and community
- Working under the health and safety department I would provide yearly lesson plans along with training statistics and forecasts on the safe and proper use of equipment within the hospital and community setting
- I would liaise with staff in all areas of the hospital and estates department for the procurement and specific requirements of equipment to meet patient and staff needs for care
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Facilitated team-building exercises to foster collaboration between department members.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
Emergency Medical Technician -A (Primary Care Paramedic)
Canadian Industrial Paramedics
01.2002 - 12.2007
- Assigned to Opti Nexen Long Lake facility I would provide medical assistance as required on site, including but not limited to on call emergency response, drug testing, and transport to a medical facility as needed
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted regular maintenance checks on emergency vehicles and equipment, ensuring readiness for immediate deployment.
- Assisted with lifting and moving patients.
Education
Emergency Medical Technician-A -
Flatline Response
Calgary, AB01.2002
Mount Royal College - General education and studies, forensic studies
Mount Royal College
01.2000
Skills
- Interpersonal skills
- Communication skills
- Data management
- Analytical skills
- Ability to work unsupervised
- Teamwork
- Efficient learner
- Professional work ethic
- Confidentiality
- People management
- Administrative skills
- Ability to learn new information
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Organization and time management
Accomplishments
- Collaborated with a new team for Project Rudolph in the distribution of PR cards to new permanent residents during the postal strike.
- Achieved an increase of 30% sales in one year by networking in the community and listening to consumer needs for the immediate area the business was located.
- Achieved procurement of new equipment into the East Sussex Trust through effectively helping with case studies, rental of equipment and bringing forward a cost savings to the trust board, reducing patient risk and staff injury.
- Developed new training material ensure site specific training provided to reduce the number of injuries for staff. Claims were reduced by 15% in 2 years and attendance for training was increased from 38%- 74% in the same time.
- Updated all skills as required and attended all training updates and liaised with team members in other trusts to ensure best practices.
Contact Information
587-229-2289, terrilin7@hotmail.com, Williamshomemail@gmail.com
Interests
Timeline
CR4
Government of Canada Immigration, Refugee and Citizenship
01.2022 - 03.2025
Store Manager
Jazmine Harbour Ladies Boutique
02.2014 - 01.2018
Trainer and Educational Advisor
East Sussex Hospital Trust NHS UK
01.2008 - 12.2014
Emergency Medical Technician -A (Primary Care Paramedic)
Canadian Industrial Paramedics
01.2002 - 12.2007
Mount Royal College - General education and studies, forensic studies
Mount Royal College
Emergency Medical Technician-A -
Flatline Response
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