Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Vaughan

Simi Valley

Summary

Extensive experience in household management and education, successfully homeschooling six children for over two decades. Strong organizational skills and ability to create structured environments conducive to learning. Previous roles provided valuable skills applicable to diverse professional settings. Eager to apply expertise in a new workforce environment to benefit both community and employer.

Overview

31
31
years of professional experience

Work History

Childcare Assistant

YMCA Of Greater Indianapolis
Simi Valley
10.2023 - 02.2025
  • Maintained a clean, organized classroom environment conducive to learning.
  • Encouraged self-expression through various art forms such as music, painting, drawing.
  • Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
  • Promoted physical activity by encouraging outdoor playtime activities like sports and games.
  • Assisted in meal preparation including preparing snacks and drinks.
  • Responded promptly to incidents or emergencies according to established protocols.
  • Observed and monitored the safety of all children in care.

Sales, Security, Ride Operator

Seasonal Adventures
Simi Valley
10.2023 - 10.2024
  • Assisted with loading, unloading, and securing passengers on rides.
  • Provided customer service to guests in a friendly manner.
  • Reported any mechanical or operational issues to maintenance staff promptly.
  • Maintained cleanliness of rides and surrounding area.
  • Greeted customers upon arrival at the entrance gates.
  • Ensured safety of guests by enforcing ride and park policies.
  • Resolved customer complaints in a professional manner.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Cashier Manager

Wally's Wine & Spirits
Santa Monica
01.1998 - 10.2000
  • Maintained accurate records of daily transactions, including deposits and withdrawals.
  • Performed regular reconciliation of cash drawers to ensure accuracy of funds.
  • Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
  • Managed and trained cashiers on proper cash handling procedures.
  • Scheduled staff shifts according to business needs ensuring adequate coverage at all times.
  • Developed strategies to increase customer satisfaction and improve operational efficiency.

Cashier, Department Lead

Cost Plus World Market, Inc
West Los Angeles
09.1997 - 01.1998
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.

Manager

NAPA Auto Parts - Genuine Parts
Berwyn
06.1995 - 07.1997
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Cashier

Ace Hardware
Palos Hills
04.1994 - 06.1995
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Associate

Kohl's
Chicago Ridge
11.1993 - 12.1994
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Built relationships with customers by providing friendly customer service.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Provided customer service support for inquiries, complaints, and returns.
  • Ticketed, arranged and displayed merchandise to promote sales.

Education

High School Diploma -

Amos Alonzo Stagg High School
Palos Hills, IL
08-1995

Skills

  • Customer service
  • Conflict resolution
  • Safety protocols
  • Time management
  • Physical stamina
  • Friendly
  • Problem-solving abilities
  • Dependable

Timeline

Childcare Assistant

YMCA Of Greater Indianapolis
10.2023 - 02.2025

Sales, Security, Ride Operator

Seasonal Adventures
10.2023 - 10.2024

Cashier Manager

Wally's Wine & Spirits
01.1998 - 10.2000

Cashier, Department Lead

Cost Plus World Market, Inc
09.1997 - 01.1998

Manager

NAPA Auto Parts - Genuine Parts
06.1995 - 07.1997

Cashier

Ace Hardware
04.1994 - 06.1995

Associate

Kohl's
11.1993 - 12.1994

High School Diploma -

Amos Alonzo Stagg High School

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Nikki Vaughan