Nikki Tozaj
Toronto,Canada
Summary
Looking to undertake a service-oriented hospitality position. Recognized for exceptionally high productivity and efficient task completion. Specializations in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences, and support operational goals.
Overview
3
3
years of professional experience
Work History
Office Administration Coordinator
B&S Accounting
Toronto, ON
01.2024 - Current
- Managed daily office operations, including scheduling, filing, and supply inventory, ensuring a well-organized, efficient workplace.
- Answering phone calls, providing information, and connecting callers to appropriate personnel.
- Assisting with basic accounting tasks, such as managing invoices and payments, supporting budget management.
Babysitter
Self Employed
Toronto, Canada
01.2022 - Current
- Achieved safety and active communication by completing regular updates with accuracy and efficiency.
- Worked with and positively influenced kids with behavior issues, improving the household's general quality of life.
- Provided attentive and responsive care to children ranging from pre-middle school aged.
- Handled minor first aid and monitored children’s health, allergies, and medication schedules as needed.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Camp Counselor
Camp Robin Hood
Markham, Canada
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with co-counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns
Education
Bachelor of Arts - Psychology
Queens University
Kingston, Ontario04.2028
High School Diploma -
Leaside High School
Toronto, ON06-2024
Skills
- Communication skills
- Time management
- Leadership
- Collaboration
- Customer service
Languages
English
Full Professional
Albanian
Professional
Timeline
Office Administration Coordinator
B&S Accounting
01.2024 - Current
Camp Counselor
Camp Robin Hood
06.2022 - 08.2022
Babysitter
Self Employed
01.2022 - Current
Bachelor of Arts - Psychology
Queens University
High School Diploma -
Leaside High School
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