Nikki Malica-Hare
Summary
Detail-oriented and results-driven professional with extensive experience in human resources management, payroll processing, and administrative support. Adept at performing accurate data entry, managing invoices, and organizing documents with a keen eye for precision. Skilled in coordinating schedules effectively to optimize team productivity and operations. Proficient in Microsoft Office Suite, leveraging tools such as Excel and Word to streamline processes and improve workflow efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Burner Energy Services
10.2022 - Current
- Provided clerical support to coworkers by copying, and filing documents.
- Responded to inquiries from callers seeking information.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Processed payments and documents such as invoices, journal entries, employee reimbursements, and statements.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Manager
Last Chance Pub & Grill
10.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Maintained payroll information by calculating, collecting, and entering data.
Customer Service Manager/Bookkeeper
Tofield IGA
09.2014 - 10.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Education
Bachelor of Commerce - Accounting
Macewan University
Edmonton, AB04-2025
Diploma - Human Resources Management
Macewan University
Edmonton, AB04-2022
Diploma - Interior Design Technology
Interior Design Institute
Remote04-2020
Skills
- Accurate Data Entry
- Effective Communication
- Human Resources Management
- Proficient in Microsoft Office
- Effective Schedule Coordination
- Invoice Management
- Document Organization
- Payroll Processing Expertise
- Team Leadership
Languages
English
Native or Bilingual
Certification
Payroll Professional Certificate - ADP Learning Academy
Timeline
Office Administrative Assistant
Burner Energy Services
10.2022 - Current
Manager
Last Chance Pub & Grill
10.2019 - Current
Customer Service Manager/Bookkeeper
Tofield IGA
09.2014 - 10.2022
Bachelor of Commerce - Accounting
Macewan University
Diploma - Human Resources Management
Macewan University
Diploma - Interior Design Technology
Interior Design Institute
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