Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Lavi

Concord,ON

Summary

Professional hospitality worker ready to excel in a fast-paced environment. Strong focus on teamwork and adaptability to consistently and politely meet changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven approach, coupled with a positive attitude and excellent communication skills, strive to provide exceptional service.

Overview

4
4
years of professional experience

Work History

Barista/Bar Manager

Cafe Landwer Rutherford
08.2021 - 05.2023
  • Trained all new baristas in service skills as well as product knowledge
  • Handled product inventory management and ordering
  • Developed efficient and effective procedure checklists for bar opening, bar closing and deep cleaning in which was monitored completion daily
  • Independently tended to entire restaurants drink and dessert orders as well as takeout orders.
  • Assured station and tools are clean and sanitized at all times.
  • Assisted servers with running drinks and desserts to tables during rushes.

Cashier

Longos
11.2020 - 06.2021
  • Welcomed guests and offered quick assistance to handle diverse needs.
  • Operated POS system, handling an average of 400 transactions daily.
  • Bagged and packaged customers purchases and wrapped their flowers.
  • Promoted credit and loyalty programs to customers.
  • Took extra precautions to maintain a clean and healthy work station for customer safety.

Restaurant Hostess

Denny's
07.2019 - 11.2019
  • Greeted guests and handled reservations
  • Escorted guests to their assigned tables while accommodating special seating requests and needs including extra chairs, extra tables, high chairs for children and wheelchair accessibility
  • Assisted the servers by making drink orders and running food to tables to make good use of downtime
  • Swept, mopped, vacuumed and wiped down all areas of the restaurant to ensure a spotless environment for the next day

Education

High School Diploma -

Stephen Lewis Secondary School
Vaughan, ON
06-2020

Skills

  • Problem-Solving
  • Verbal and written communication
  • Accustomed to Fast-paced Settings
  • Time-Management
  • Great Independent and Team Worker
  • Exceptional customer service
  • Memory retention
  • Cleanliness standards
  • Cash handling expertise

Timeline

Barista/Bar Manager

Cafe Landwer Rutherford
08.2021 - 05.2023

Cashier

Longos
11.2020 - 06.2021

Restaurant Hostess

Denny's
07.2019 - 11.2019

High School Diploma -

Stephen Lewis Secondary School

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Nikki Lavi