Nikki Hawn
Oakdale
Summary
Registered Veterinary Technician with 19 years of experience with comprehensive expertise in animal healthcare and welfare. Consistently supports veterinary teams in clinical settings, ensuring high standards of care and accurate medical documentation. Valued for collaborative spirit, adaptability to changing demands, and proficiency in patient care and medical procedures. Also experienced manager that managed day-to-day administrative tasks as well as veterinary technician tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinic Manager/Lead Registered Vet Tech
Sweet River Equine Clinic
03.2022 - Current
- Hired, trained and supervised veterinary assistants and veterinary technicians on clinic protocols, ensuring consistent quality of care across the veterinary team.
- Ordered all pharmacy and lab supplies and kept checks on inventory levels, also managed inventory of medical supplies in the pharmacy and vet trucks to maintain adequate stock levels while minimizing waste.
- Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
- Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Assisted with diagnostic imaging procedures such as radiographs or ultrasounds, enabling accurate diagnoses and treatments.
- Streamlined clinic operations by organizing supplies and maintaining clean treatment areas, fostering a safe and efficient workspace.
- Assured regulatory compliance by adhering to strict sanitation protocols and maintaining up-to-date licensure.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Trained and mentored other newly licensed RVT's.
- Performed fecal examinations, urinalysis and bloodwork.
- Collected and prepared specimens for outside laboratory testing.
- Cleaned and disinfected barn treatment stocks and mats to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Maintained Controlled Substance Logs for Clinic
- Ordered Controlled Substances and performed biannual audits
- Maintained Dosimetry badge reports and radiology equipment inspections
- Performed morning treatments on all hospitalized patients
- Assisted in euthanasia and necropsies
- Assisted in surgical procedures as sterile surgical assistant
- Organized donations for Annual Client and Farrier Seminars
- Organized deep cleaning and set up of barn for Client and Farrier Seminars
- Assisted Sheriff Department and Police Department Animal Control with animal control seizure cases
- Assisted veterinarians with various exams
- Cleaned and prepped mares for artificial insemination and assisted the veterinarian
- Coordinate quarterly OSHA trainings
- Coordinate all Workman's Comp claims
- Coordinate feed, bulk shavings, mineral oil and liquid nitrogen deliveries
- Worked closely with Dr. Sweet to order priority items
- Coordinate special order items for clients ie: order compounded medications for patients
- Assist in the office as needed, scheduled appointments, processed payments, filled prescriptions to be picked up, left messages for veterinarians
- Improved Carrington College Equine Lab experience days
- Coordinated Carrington College Equine Lab Days, also coordinated students internships and externships
- Coordinated volunteers
Veterinary Technician/Shift Lead/RVT
Banfield Pet Hospital
11.2016 - 03.2022
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Restrained animals to protect veterinarians and veterinary assistants from potential harm.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Collected patient biopsies and blood samples for laboratory analysis.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Performed fecal examinations, urinalysis and bloodwork.
- Collected and prepared specimens for laboratory testing.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Assisted in and performed euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
Veterinary Assistant
Fresno Veterinary Specialty and Emergency Center
10.2012 - 02.2014
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Set up Endoscope, assist with endoscopy procedures, properly clean and disinfect endoscope after use
- Care of potentially zoonotic disease patients, proper PPE and disinfection protocols after discharge
- Collect and submit potential Rabies cases to Fresno County Heath Department for testing
- Positioned animals for diagnostic imaging such as x-rays and ultrasounds.
- Assisted in the administration of medications and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Assisted with or performed euthanasia procedures humanely and compassionately to minimize suffering.
- Assisted in surgery as a sterile surgical assistant
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
- Facilitated smoother surgical procedures by efficiently setting up surgical suites according to veterinarian specifications.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Followed safety protocols for handling animals.
- Prepared animals for surgical procedures.
- Cleaned, sterilized and maintained kennels, operating rooms, surgical equipment and surgical instruments.
- Monitored vital signs and provided nursing care for animals
- Administered Intravenous fluids as per DVM's orders
- Perform all in house diagnostics- fecal analysis, urinalysis, PVC/TP, manual differentials, CBC, Chem Panel, Electrolytes, PT/PTT, Heartworm Test, T4 Snap Test
Veterinary Assistant
Banfield Pet Hospital
11.2006 - 11.2012
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Positioned animals for diagnostic x-rays.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Collected and processed samples for in-house laboratory testing.
- Observed animals for signs of distress or illness.
- Educated clients on post-surgical care and nutrition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Facilitated smoother surgical procedures by efficiently setting up surgical suites according to veterinarian specifications.
- Prepared animals for surgical procedures.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Restrained animals for examination and treatment.
- Provided customer support to clients, answering questions and addressing concerns.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Ensured optimal animal care by assisting in surgeries, which included preparing operating rooms, sterilizing instruments, and providing post-operative care.
Education
Associate - Veterinary Technology
San Joaquin Valley College-Fresno
Fresno, CA07.2007
Skills
- Animal husbandry
- Animal handling techniques
- Diagnostic imaging expertise
- Healthcare practice management
- Incident triage
- Veterinary technician expertise
- Reception management
- Blood collection expertise
- Proficient in computer applications
- Laboratory proficiency
- Team leadership experience
- Hospital Experience
- Experience Administering Injections
- Equine management experience
- Canine and Feline management experience
- Phone Etiquette
- Vital Signs
- Medical Terminology
- Microscopy
- Intensive care expertise
- Anatomy Knowledge
- Administrative leadership
- Employee training
- Clinical management
- Special event planning
- Profit and loss statements
- Program management
- Records management
- Corporate compliance
- Vendor relations
- Employee performance evaluations
- Schedule management
- Employee supervision
- Staff management
- Training and mentoring
- Facility inspections
- Drug inventory management
- Codes compliance
Certification
- Registered Veterinary Technician
- April 2019 to January 2028
Timeline
Clinic Manager/Lead Registered Vet Tech
Sweet River Equine Clinic
03.2022 - Current
Veterinary Technician/Shift Lead/RVT
Banfield Pet Hospital
11.2016 - 03.2022
Veterinary Assistant
Fresno Veterinary Specialty and Emergency Center
10.2012 - 02.2014
Veterinary Assistant
Banfield Pet Hospital
11.2006 - 11.2012
Associate - Veterinary Technology
San Joaquin Valley College-Fresno
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