Nikki Deith

Advantage Solutions - Markham, ONJanuary 2015 to Present

• Meet client and Company objectives by maintaining full distribution on all authorized SKU’s
• Communicate effectively both internally with The Company management and externally with all Customers
• Sell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis
• Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.
• Maintain client objectives by ensuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed •Work on the authorization of items to meet Client shelf schematic standards. Tagging, rotating, and placing POS materials for products on shelf
• Achieve client goals and objectives by effectively managing stores within my territory and executing projects and standards
• Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Collaborated with marketing to create impactful promotional displays for increased brand awareness.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.