Summary
Overview
Work History
Skills
References
Timeline
Generic

NIKKI CORCORAN

Kitchener,ON

Summary

Talented and hard working Server bringing skills in order management, payment processing and upselling. Stays current on menu items and consistently offers targeted recommendations to meet individual customer needs and unforgettable guest experiences. Knowledgeable about handling special dietary requirements and general food safety standards. Maintains an upbeat, positive attitude and friendly sense of humour in stressful situations and high-volume environments.

Smart Service Certified.

Overview

19
19
years of professional experience

Work History

Server/Bartender

Edelweiss Tavern
01.2018 - Current
  • Leadership role in fast paced environment with tight deadline atmosphere.
  • Responsible for training new staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Jack's Family Restaurant
01.2010 - 01.2018
    • Started server position when restaurant first opened.
    • Responsible for serving breakfast, lunch and dinner in very busy environment.
    • Cultivated warm relationships with regular customers.
    • Provided friendly and attentive service.

Server

Benny's Restaurant & Lounge
01.2006 - 01.2010
    • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
    • Displayed enthusiasm and knowledge of restaurant's menu and products.
    • Consistently provided professional, friendly and engaging service.

Skills

    • Exceptional guest engagement and communication skills
    • Customer service focused
    • Strong work ethic
    • Organized and efficient
    • Quick problem solver
      • Committed team player
      • High energy
      • Results driven
      • Calm and focused in fast-paced environment

References

References available upon request

Timeline

Server/Bartender

Edelweiss Tavern
01.2018 - Current

Server

Jack's Family Restaurant
01.2010 - 01.2018

Server

Benny's Restaurant & Lounge
01.2006 - 01.2010

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NIKKI CORCORAN