Nikka Manaloto

• Cared for wounds, provided treatments, and assisted with procedures.
• Evaluated patient histories, complaints, and current symptoms.
• Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
• Provided patient education on health care issues and prescribed medications.
• Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
• Reviewed patient history to verify conditions and current medications.

• Developed and implemented individualized patient care plans.
• Comforted and counseled patients and families throughout care process.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Administered medications and injections to patients.
• Administered controlled narcotics, wound dressings, and performed catheterizations.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.

same as above

• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Maintained compliance with company policies, objectives, and communication goals.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.