Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

NIKITHA VIJAY

New Westminster,British Columbia

Summary

Strategic marketing leader with 3+ years of progressive experience driving customer growth, digital engagement, and brand visibility across international markets. Led regional sales and marketing initiatives at Stanza Living, securing high-value institutional partnerships and improving lead conversion through localized campaigns. Known for executing end-to-end marketing strategies, managing cross-functional teams, and adapting quickly in high-volume environments like airports and hospitality. Currently completed an MBA in Marketing at University Canada West, equipping me with advanced skills in data-driven decision-making, digital platforms, and customer lifecycle optimization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

FOOD SERVICE ATTENDANT

SSP Canada
07.2024 - Current
  • Spearheaded front-of-house operations across multiple high-traffic airport food service outlets, ensuring customer satisfaction for 200+ travelers daily.
  • Leveraged adaptability and time management to lead teams during peak travel seasons, demonstrating leadership under pressure.
  • Handled cash register operations accurately, ensuring proper handling of financial transactions and secure storage of cash assets at all times.
  • Trained and coached newly hired team members in restocking items and delivering good service to customers.

SALES AND MARKETING ASSOCIATE

Stanza Living
06.2021 - 09.2022
  • Drove regional B2C marketing efforts, increasing brand visibility and generating consistent monthly leads for co-living spaces in South Kochi.
  • Conducted in-depth market research and trend analysis to position services competitively in emerging urban markets.
  • Secured strategic alliances with educational institutions, corporate, and coaching centers, contributing to over 30% of local revenue growth.
  • Managed digital outreach campaigns and on-ground promotional activities, improving customer acquisition by 20% in under one year.
  • Handled customer lifecycle from inquiry to conversion and support, increasing customer satisfaction through proactive engagement.


INTERNSHIP

Air Arabia
05.2019 - 06.2019
  • Assisted in the implementation of regional brand promotions and customer outreach campaigns.
  • Collaborated with the reservations and marketing team to understand booking patterns and customer feedback for service optimization.
  • Learned airline-specific marketing tactics including seasonal fare campaigns and loyalty program promotions.

Education

Master of Business Administration -

University Canada West
Vancouver, British Columbia
04.2025

Bachelor of Management Studies - International Business (BMS-IB)

St. Teresa’s College
Kochi, Kerala
04.2021

Skills

  • Client support
  • Analytical problem solving
  • Effective communication
  • Collaborative teamwork
  • Attention to detail
  • Sales and marketing strategy
  • Strong organizational skills
  • Point of sale proficiency

LANGUAGES

English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Full Professional

Certification

  • Certified Digital Marketing Associate, Digital Marketing Institute - Feb 2024
  • Career Essentials in Generative AI by Microsoft and LinkedIn, LinkedIn - May 2024

Timeline

FOOD SERVICE ATTENDANT

SSP Canada
07.2024 - Current

SALES AND MARKETING ASSOCIATE

Stanza Living
06.2021 - 09.2022

INTERNSHIP

Air Arabia
05.2019 - 06.2019

Master of Business Administration -

University Canada West

Bachelor of Management Studies - International Business (BMS-IB)

St. Teresa’s College

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NIKITHA VIJAY