NIKITHA JITHU
Sault Ste. Marie
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
13
13
years of professional experience
Work History
Team Administrative Assistant
KPMG Canada
02.2025 - Current
- Optimized calendar management for executives by scheduling appointments
- Organized office events such as holiday parties or team-building activities
- Answered multi-line phone system, routing calls, delivering messages to staff and greeted visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Medical Office Administrative Assistant
HeartLake Chiropractic Clinic
08.2023 - 09.2024
- Maintained patient confidentiality throughout the treatments and post-treatment
- Archived patient documents for future use
- Assisted the doctor in retrieving files and updating the medical database regularly
- Accomplished calendar management, and event and conference scheduling for executives and doctors
- Entered, updated, and maintained a high volume of patient data in the electronic database
- Managed scheduling and confirmed appointments using EMR software, ensuring optimal clinic operations and patient flow
- Responded to medical inquiries via email, fax, telephone, websites, etc
- Accurately prepared correspondence and general communications for submission
Senior Drug Safety Associate
ICON Plc
06.2013 - 06.2022
- Prepared clinical case summaries to be submitted to regulatory authorities for review
- Assisted project manager in the preparation of relevant training manuals and Standard Operating Procedures (SOPs)
- Managed oncology clinical trials for patient recruitment, and data entry to support trial objectives
- Entered relevant data into electronic case report forms for each patient properly
- Managed Medidata RAVE, and INFORM digital data capture platforms
- Interacted with internal and external stakeholders (study monitors, investigators, vendors) for patient safety, adverse event reporting, and study drug administration
Clinical Research Coordinator
Kerala Institute of Medical Sciences
03.2012 - 03.2013
- Developed Engaging Training Programs by collaborating with subject matter experts to create accurate and up-to-date content
- Implemented interactive workshops and hands-on activities to enhance participant engagement and knowledge retention
- Hands on experience developing informed consent forms (ICFs), case report forms and other clinical and regulatory documents
- Coordinated with various internal and external departments for clinical-related activities per protocols, ICH/GCP, and local regulatory guidelines
- Responsibly extracted relevant data from source documents and accurately captured it in case report forms to be submitted to the sponsor
- Maintained Clinical Trial Master File (CTM), site regulatory documents, and study files, and assisted personnel during monitoring and audits
- Monitored and documented patient admissions, progress, and disease status between protocol visits to be reviewed by participating investigators
- Accurately maintained logs to ensure necessary tests, scans, and biopsies are booked and documented
Education
Graduate Certificate - Project Management
Algoma University
Brampton, ON08.2024
Bachelor of Science - Biotechnology
Anna University
04.2009
Skills
- Office organization
- Email correspondence
- Administrative support
- Calendar management
- Project assistance
- Document preparation
- Data entry
- Meeting coordination
- File management
- Customer service
- Phone etiquette
- Record keeping
Timeline
Team Administrative Assistant
KPMG Canada
02.2025 - Current
Medical Office Administrative Assistant
HeartLake Chiropractic Clinic
08.2023 - 09.2024
Senior Drug Safety Associate
ICON Plc
06.2013 - 06.2022
Clinical Research Coordinator
Kerala Institute of Medical Sciences
03.2012 - 03.2013
Graduate Certificate - Project Management
Algoma University
Bachelor of Science - Biotechnology
Anna University
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