Nikitha Davis
Calgary,AB
Summary
Consummate Process Analyst with documented history of breaking extremely complex business processes into easily understandable, manageable components. Adapt at unraveling process opacities that hide unforeseen flaws to create transparent and efficient workflows. Provides collaborative methods for gradual, consistent improvement through synergistic efforts.
Overview
4
4
years of professional experience
Work History
Process Analyst
AJG Gallagher
Calgary, Alberta
07.2018 - 03.2022
- Pinpointed cost-effective process improvements through simulation of potential process alterations, discovering optimal enhancements without interrupting live production efforts.
- Developed change management protocols to streamline required business process alterations through preemptive training and guidance.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Increased efficiency and team performance by implementing actionable process improvements.
- Drafted human feedback tools such as questionnaires, surveys and interview scenarios to incorporate personnel needs and desires into process improvement.
- Conducted walk-through demonstrations of proposed process changes.
- Protected confidentiality and data integrity in work-related tasks as depicted in company regulations and protocols.
- Developed production techniques and production processes to meet customer and organizational needs.
- Determined and recommended methods to implement improvement opportunities.
- Produced documentation outlining process improvement solutions.
- Gathered documentation and created reports on assessed information.
Education
Masters in Business Operations - Operations Management
NMIMS
Bangalore10.2021
Bachelor of Commerce - Commerce
Presentation College
Puthenvelikara04.2016
Skills
- Reporting skills
- Change Management
- Microsoft Word
- Root Cause Analysis
- Business Process Design
- Skilled in Organise IT and Access Tracker
Drawing and Painting
I am a person who spends most of my leisure time in painting and, drawing . It helps me to reduce the stress and overthinking,
Timeline
Process Analyst
AJG Gallagher
07.2018 - 03.2022
Masters in Business Operations - Operations Management
NMIMS
Bachelor of Commerce - Commerce
Presentation College
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