Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nikita Voytosevich

Coquitlam

Summary

"Dedicated small grocery store manager with a Bachelor's in Business Administration (BBA) and a passion for delivering exceptional customer service. Skilled in inventory management, team leadership, and strategic planning. Seeking to leverage strong communication and problem-solving abilities into a technical sales representative role. Proven ability to understand customer needs and provide effective solutions, coupled with a solid business acumen to drive sales growth and foster lasting client relationships."

Overview

6
6
years of professional experience

Work History

Store Manager

Proviant International Foods
11.2019 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.

Crew Member

McDonald's
10.2017 - 11.2019
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

BBA - Bachelor of Business Administration

Capilano University
North Vancouver, BC
01.2024

Skills

  • Risk Management
  • Revenue Generation
  • Team Development
  • POS Systems

Languages

English
Native or Bilingual
Russian
Professional Working

Timeline

Store Manager

Proviant International Foods
11.2019 - Current

Crew Member

McDonald's
10.2017 - 11.2019

BBA - Bachelor of Business Administration

Capilano University

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Nikita Voytosevich